Johnny Fana
New York,NY
Summary
Dynamic and results-driven professional with extensive experience as a Medical Assistant at CitiMed 360, excelling in patient care and appointment scheduling. Proven ability to enhance customer service and streamline operations, while fostering team collaboration. Skilled in problem-solving and maintaining high standards of organization and efficiency in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Medical Assistant
CitiMed 360
White Plains, New York
09.2023 - Current
- Managed appointment scheduling and coordinated with healthcare providers.
- Ensured cleanliness and organization of exam rooms and medical supplies.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Business Owner
A1 Auto Detailing
Yonkers, New York
06.2022 - Current
- Oversaw financial planning and budgeting for sustainable growth.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Resolved issues quickly through meticulous research and quick decision-making.
- Established strong relationships with vendors to ensure quality products at competitive prices.
Maintenance Supervisor
Langsam Properties
The Bronx, New York
10.2017 - 06.2022
- Supervised maintenance staff to ensure efficient workflow and adherence to safety standards.
- Coordinated repairs and maintenance tasks with internal teams and external vendors.
- Assisted in budgeting processes for maintenance projects and resource allocation.
- Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
Stock Associate
Journey's Shoes
New York, New York
11.2014 - 10.2017
- Stocked shelves with new merchandise to maintain product availability.
- Assisted customers in locating specific products and sizes.
- Conducted regular inventory checks to ensure accurate stock levels.
Front Desk Agent
Ace Cabinets & Appliance
The Bronx, New York
04.2012 - 09.2014
- Greeted customers and provided information about cabinets and appliances.
- Managed phone calls and scheduled appointments for consultations.
- Maintained cleanliness and organization of the front desk area.
- Updated customer records in the company database efficiently.
Education
Bronx Community College
Bronx, NYSkills
- Patient care
- Appointment scheduling
- Customer service
- Team collaboration
- Problem solving
- Reliable transportation
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
CitiMed 360
09.2023 - Current
Business Owner
A1 Auto Detailing
06.2022 - Current
Maintenance Supervisor
Langsam Properties
10.2017 - 06.2022
Stock Associate
Journey's Shoes
11.2014 - 10.2017
Front Desk Agent
Ace Cabinets & Appliance
04.2012 - 09.2014
Bronx Community College
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