Cynthia Bello
New York,NY
Summary
To obtain a position in Starbucks where I can utilize my education and skills to achieve results and create meaningful connections.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Starbucks Company
New York
09.2016 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Generalist/ Stock
Victoria Secret
New York
05.2016 - 01.2017
- Kept work areas clean and neat to promote efficient operations.
- Managed all functions designated area.
- Handle problems with minimal input from supervisors.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Sales Lead
American Eagle Outfitter Inc.
New York
06.2015 - 03.2016
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
Sales Associate
H&M Time Square
New York
10.2013 - 02.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Student -
New York City College of Technology
New York 08.2013
Skills
- Cash Handling
- Ability to handle fast pace environments
- Ability to handle/resolve problems safely
- Resolve guest complaints promptly and professionally
- Stock Management
- Employee Scheduling
- Store Opening and Closing
- Inventory Counting
- Order Management
- Attention to Detail
- Business Development and Planning
- Hiring and Training
- Regulatory Compliance
- POS Systems
- Problem-Solving
- Inventory Control
- Customer Experience
- Time Management
- Store Organization
Timeline
Assistant Store Manager
Starbucks Company
09.2016 - Current
Generalist/ Stock
Victoria Secret
05.2016 - 01.2017
Sales Lead
American Eagle Outfitter Inc.
06.2015 - 03.2016
Sales Associate
H&M Time Square
10.2013 - 02.2015
Student -
New York City College of Technology