CYNTHIA BENDECK
Orlando,FL
Summary
Experienced Executive Assistant with 20+ years supporting C-suite executives in fast-paced environments. Skilled in travel coordination, meeting management, and communication optimization. Proficient in Microsoft Office Suite, and multiple office management software, problem-solving, and maintaining confidentiality. Ready to contribute to a dynamic Executive Assistant or Office Management role. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Assistant and Personal Assistant
SARONA HOLDINGS LLC
Orlando, FL
01.2023 - Current
- Coordinate and manage intricate international travel logistics for the President, including detailed itineraries, accommodations, and seamless coordination of business meetings.
- Streamline and prioritize the President’s emails, documents, records, and other communications to ensure timely and efficient responses.
- Lead comprehensive meeting planning efforts, including scheduling, securing necessary equipment, and preparing relevant documents for executive-level discussions.
- Coordinated personal errands, including household management, and event planning, providing seamless support in both professional and personal spheres.
Office Administrator and Executive Assistant
PHOENIX DEFENSE
Orlando, FL
01.2021 - 01.2023
- Coordinate and manage intricate international travel logistics for the President, including detailed itineraries, accommodations, and seamless coordination of business meetings
- Streamline and prioritize the President's emails, documents, records, and other communications to ensure timely and efficient responses
- Lead comprehensive meeting planning efforts, including scheduling, securing necessary equipment, and preparing relevant documents for executive-level discussions
- Coordinated personal errands, including household management, and event planning, providing seamless support in both professional and personal spheres
Senior Group Housing Specialist
REUNION RESORT & GOLF CLUB
Kissimmee, FL
05.2018 - 03.2020
- Processed third-party bookings efficiently and accurately
- Provided revenue and inventory reports to the accounting department
- Offered support as needed for any issues regarding third-party reservations or unit availability
- Exhibited extensive knowledge of products, events, and upselling opportunities in order to provide superior service to clients and maximize revenue for the resort
- Maintained high service standards during high volume demands
Guest Services Team Lead
REUNION RESORT & GOLF CLUB
Kissimmee, FL
09.2015 - 05.2018
- Perform all duties required for continuous guest service operations
- Complete inventory and reservation reports for distribution to multiple departments to ensure guest service standards are maintained
- Manage any guest issues with discretion and professionalism
- Maintain high service standards during high volume demands
- Communicate with other departments to ensure quality service standards
- Coach and train new employees as needed
Vacation Ownership Coordinator & Central Reservations Team Lead
REUNION RESORT & GOLF CLUB
Kissimmee, FL
05.2012 - 09.2015
- Perform all duties required for continuous guest service operations
- Complete inventory and reservation reports for distribution to multiple departments to ensure guest service standards are maintained
- Manage any guest issues with discretion and professionalism
- Maintain high service standards during high volume demands
- Communicate with other departments to ensure quality service standards
- Coach and train new employees as needed
Education
Bachelor of Science - Hospitality Management
UNIVERSITY OF CENTRAL FLORIDA
05-2008
Skills
- Project Management
- Event Planning and Management
- Teamwork Collaborative
- Proven Leadership Skills
- Effective Communication
- Critical Thinking
- Analytical Skills
- Decision Making based on data
- Creative Problem Solver
- Training Techniques
- Scheduling and Excellent Time Management
- Multi-line Phone Talent
- Cash Handling / Credit Card Processing
- Inventory Control
- Report Handling
- Reporting and Documentation
Certification
Notary Public, State of Florida, 2024
Commissioned and authorized to perform notarizations for legal documents, affidavits, and other public services.
Software
- Microsoft Office Suite
- UKG
- Springer Miller System (PMS)
- NAVIS
- CostPoint
- Delphi (Sales Force)
- SynXis / Sabre
- ADP – Timekeeping
- Netchex– Timekeeping
- M3
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
401k matchPaid sick leaveFlexible work hoursHealthcare benefitsPaid time offWork-life balanceCareer advancementTimeline
Executive Assistant and Personal Assistant
SARONA HOLDINGS LLC
01.2023 - Current
Office Administrator and Executive Assistant
PHOENIX DEFENSE
01.2021 - 01.2023
Senior Group Housing Specialist
REUNION RESORT & GOLF CLUB
05.2018 - 03.2020
Guest Services Team Lead
REUNION RESORT & GOLF CLUB
09.2015 - 05.2018
Vacation Ownership Coordinator & Central Reservations Team Lead
REUNION RESORT & GOLF CLUB
05.2012 - 09.2015
Bachelor of Science - Hospitality Management
UNIVERSITY OF CENTRAL FLORIDA
Similar Profiles
Kristina E. ReyesKristina E. Reyes
Contract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City AccessContract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City Access
Kristiane TeskeraKristiane Teskera
Assistant Manager of Operations at Rockstar Living Enterprise & JetSetHospitality & 8250 Sunsest Blvd. & Supreme Enterprise Holding, LLC. & MAC 1 Holdings, LLC.Assistant Manager of Operations at Rockstar Living Enterprise & JetSetHospitality & 8250 Sunsest Blvd. & Supreme Enterprise Holding, LLC. & MAC 1 Holdings, LLC.
Tom RobertsonTom Robertson
Post Production Lead at DXR Finance 4 LLC / True Harvest Holdings LLCPost Production Lead at DXR Finance 4 LLC / True Harvest Holdings LLC
Kenisha HusbandsKenisha Husbands
Greeter at Launch Entertainment ParkGreeter at Launch Entertainment Park
Andrew LaskowskyAndrew Laskowsky
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi