Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Benge

Lancaster,SC

Summary

Proven leader in kitchen as well as any work position giving in management and team coordination, I significantly enhanced operational efficiency and food quality at Crossroads Diner. Skilled in nutritional knowledge and vendor relations, I fostered local supplier partnerships, reducing costs and elevating menu offerings. My leadership not only improved staff performance but also achieved a notable increase in customer satisfaction ratings. Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with [Type] cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational [Language] skills. Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Gifted Sous Chef with undeniable talents in developing menus to draw in clientele. Passionate individual creating healthy dishes made with locally grown ingredients. Ready for new challenge creating tasty meals for successful establishment. Creative Chef driving and sustaining remarkable restaurant growth by offering unparalleled customer experiences. Specializing in [Area of expertise] with skills in concept development and high-quality restaurant operation. Seasoned Executive Chef with [Number] years of culinary experience. Maintains and handles all operations for establishment and staff. Received [Type] Award for culinary excellence. High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Meticulous [Job Title] eager to create unique and delicious dishes. Strong communication and interpersonal skills with good understanding of seamless dining experience for customers. Creative and dedicated to staying up-to-date with food trends. Exceptional Head Chef with superb understanding of recipes and food cooking methods. Specialties include determining proper portions, menu planning and managing food inventory. Passionate about food and hospitality. Skillfully manage kitchen and food preparation areas. High-performing Chef offering [Number] years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.

Overview

10
10
years of professional experience

Work History

Head Chef

Crossroads Diner
06.2022 - 01.2024
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Placed orders to restock items before supplies ran out.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Hired, managed, and trained kitchen staff.
  • Created recipes and prepared advanced dishes.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
  • Maintained well-organized mise en place to keep work consistent.
  • Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
  • Cooked memorable dishes that brought new customers into establishment.
  • Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
  • Arranged for kitchen equipment maintenance and repair when needed.
  • Obtained fresh, local ingredients to lower grocery costs.
  • Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
  • Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
  • Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.

Waitress

Sunvally Cafe
04.2021 - 05.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Head Waitress

Johnny K's
02.2018 - 12.2021
  • Supervised server staff and simultaneously served personal section of tables.
  • Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
  • Developed strong relationships with regular customers, fostering loyalty to the establishment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new staff members on restaurant policies, procedures, and customer service standards.
  • Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
  • Trained staff members on use of POS system.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • .Strengthened teamwork among waitstaff through effective delegation of tasks based on individual strengths.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Improved customer satisfaction by providing attentive and friendly service to patrons.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Managed waitstaff scheduling, ensuring proper coverage during peak hours for optimal service efficiency.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, maintaining high levels of customer satisfaction.
  • Monitored inventory levels for tableware, glassware, and flatware, reducing shortages during peak times.
  • Managed food resources, memorized orders, and coordinated customer service.

Joyner's And Sons Contracting

Alvin W. Joyner
01.2014 - 03.2016
  • Addressed customer concerns promptly to ensure their needs were met effectively.
  • Trained new hires on company policies and procedures, fostering a safety-conscious culture among team members.
  • Ensured accurate invoicing by timely tracking and reporting of delivered loads.
  • Collaborated with suppliers to negotiate favorable pricing terms, reducing overall costs.
  • Coordinated daily meetings to discuss performance, upcoming jobs, and any operational issues.
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings [Number]%.

Education

GED -

Stanly Community College
Albemarle, NC
2014

Skills

  • Nutritional knowledge
  • Food Safety
  • Kitchen Management
  • Team Management
  • Menu development
  • Waste Reduction
  • Food Safety Regulations
  • Kitchen Operations
  • Regulatory Compliance
  • Banquets and catering
  • Food presentation
  • Cost Management
  • Seasonal Menu Planning
  • Leadership Qualities
  • Grilling
  • Health regulations
  • Staff Training
  • Vendor Relations

Timeline

Head Chef

Crossroads Diner
06.2022 - 01.2024

Waitress

Sunvally Cafe
04.2021 - 05.2022

Head Waitress

Johnny K's
02.2018 - 12.2021

Joyner's And Sons Contracting

Alvin W. Joyner
01.2014 - 03.2016

GED -

Stanly Community College
Cynthia Benge