Cynthia Benitez
Ocoee,FL
Summary
Orderly and committed employee offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Orange County National Golf Center and Lodge
Winter Garden, FL
11.2023 - 04.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Scheduled appointments between clients and customers and internal staff members.
Phlebotomist
Grifols Biomat USA
Orlando, FL
06.2021 - 10.2023
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Identified patients using proper procedures prior to specimen collection.
- Used aseptic techniques to maintain specimen integrity.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Administrative Assistant
Orange County National Golf Center and Lodge
Winter Garden, FL
09.2020 - 05.2021
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Directed customer communication to appropriate department personnel.
Server
Winghouse Bar & Grill
Orlando, FL
01.2017 - 08.2020
- Developed strong and lasting resident relationships.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new employees on restaurant procedures and plating techniques.
- Checked with customers to determine satisfaction, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
Education
Certification - Phlebotomy
Orange Technical College
Winter Park, FL07.2021
Skills
- Working collaboratively
- Relationship building
- Timeline Planning and Management
- Bilangual
- Multitasking and prioritization
- Deadline-oriented
- Good work ethic
- Data Analysis
- High Energy and Stamina
- Conflict and Complaint Resolution
- Data Entry
- Documentation and Recordkeeping
- Inventory Management
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Orange County National Golf Center and Lodge
11.2023 - 04.2024
Phlebotomist
Grifols Biomat USA
06.2021 - 10.2023
Administrative Assistant
Orange County National Golf Center and Lodge
09.2020 - 05.2021
Server
Winghouse Bar & Grill
01.2017 - 08.2020
Certification - Phlebotomy
Orange Technical College
Similar Profiles
Grant SummersGrant Summers
Outside Service Attendant at The Ritz Carlton Golf Club OrlandoOutside Service Attendant at The Ritz Carlton Golf Club Orlando
Evan BarnettEvan Barnett
Firefighter - EMT at Polk County Fire RescueFirefighter - EMT at Polk County Fire Rescue
Ofelia Bustos De La CruzOfelia Bustos De La Cruz
Account Clerk at Regional Center Of Orange County (TEMP)Account Clerk at Regional Center Of Orange County (TEMP)