Cynthia Benitez
Hammond,IN
Summary
Hardworking professional with background keeping facility spaces clean and neat. Focused on dusting, dumping trash and cleaning restrooms. Quickly solved problems or reported issues to supervisor to keep building, fixtures and faucets in excellent condition.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Janitorial Worker
Refresh Facility Services
Hammond, IN
08.2023 - 01.2024
- Vacuum all carpet areas and rugs.
- Monitored cleaning supply levels and requested reordering when inventory ran low.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Sweep, mop, and buff floors in all areas of the building.
- Completed routine maintenance checks, notifying management of needed repairs.
- Dusted furniture, machines or equipment.
- Dusted and wiped furniture and fixtures.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Discarded cardboard boxes and trash in compactors and balers.
- Ensure hazardous materials are disposed of correctly per regulations.
- Perform minor repairs around the facility such as replacing light bulbs.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Empty trash cans and replace liners as needed.
- Identified potential hazards in the workplace and reported them to management immediately.
- Clean windowsills and window coverings when necessary.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Monitored building security and safety by locking doors or avoiding hazards.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Stored, used and disposed of cleaning chemicals and supplies.
- Maintain janitorial closets in a neat and organized manner.
- Checked and stocked inventory throughout facility to meet expected demands.
- Disinfect door handles and light switches on a daily basis.
- Ensure all equipment is properly stored at the end of each shift.
- Cleaned building floors by sweeping, mopping or vacuuming.
Cashier/Customer Service
Olympia Lanes
Hammond, IN
09.2022 - 02.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Discounted purchases by scanning and redeeming coupons.
- Maintained work area and kept cash drawer organized.
- Ensured compliance with all safety regulations within the store environment.
Activity Aide
Dyer Nursing and Rehabilitation
Dyer, IN
08.2021 - 06.2022
- Collaborated with other staff members to ensure that the needs of all participants are met.
- Worked with participants to develop skills needed for independent daily living.
- Documented individual progress toward meeting treatment goals.
- Conferred with management to discuss and resolve participant complaints.
- Maintained adequate supplies to meet activities needs.
- Kept activities spaces organized, clean and tidy.
- Coordinated musical guests, movies and other types of resident entertainment.
- Met with staff to discuss rules, regulations and work-related problems.
- Facilitated group discussions among senior citizens on topics of interest.
- Helped residents participate in activities with basic and advanced mobility support.
- Selected movies and video media appropriate for and interesting to target audience.
- Completed and maintained time and attendance forms and inventory lists.
- Drove excitement for activities by encouraging everyone to fully participate.
- Organized special events such as birthday celebrations and holiday parties.
- Tallied data of behaviors and performance during activities in daily tracker.
- Provided emotional support to those who needed it while participating in recreational programs.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Kept detailed records of each participant's progress throughout the program period.
- Updated facility schedule and related records.
- Organized special trips for residents and accompanied groups throughout each excursion.
- Established daily routines to keep tasks on schedule, communicating clear expectations to parties.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Led daily walks around the facility grounds to promote physical activity among residents.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Cashier/Cook/Grocery Stocker
La Palma
Whiting, IN
06.2017 - 02.2018
- Issued receipts, refunds, credits or change due to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers promptly and responded to questions.
- Balanced daily transactions on a computerized point-of-sale system.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Scanned items and checked pricing on cash register for accuracy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained work area and kept cash drawer organized.
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
GED -
George Rogers Clark
Whiting05-2017
Skills
- Cleaning techniques
- Surface sanitation
- Equipment maintenance
- Attention to detail
- Supply restocking
- Air duct cleaning
- Facility maintenance
- Glass cleaning
- Vacuuming floors
- Ceiling cleaning
- Restroom care
- Sanitizing
- Inventory monitoring
- Sanitization techniques
- Dust removal
- Sweeping and mopping surfaces
- Cleaning and sanitizing
- Drinking fountain sanitization
- Stocking
- Bilingual
- Organization
- Sanitation
- Computer
- Typing
- Writing
- Answering calls
- Supply delivery
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Janitorial Worker
Refresh Facility Services
08.2023 - 01.2024
Cashier/Customer Service
Olympia Lanes
09.2022 - 02.2023
Activity Aide
Dyer Nursing and Rehabilitation
08.2021 - 06.2022
Cashier/Cook/Grocery Stocker
La Palma
06.2017 - 02.2018
GED -
George Rogers Clark