Cynthia Benson
Certified Professional Coder with advanced knowledge of medical terminology, anatomy, physiology, and pharmacology. Experienced in EHR systems, encoder tools, modifiers, and procedure coding across outpatient and inpatient records. Committed to precise coding, HIPAA compliance, and continuous improvement.
Detail-oriented medical coding professional with extensive outpatient experience in ICD-10-CM, CPT, and HCPCS coding. Skilled in auditing records, resolving documentation gaps, and supporting compliant reimbursement. Strong collaboration with physicians and billing teams to improve coding accuracy and claims processing efficiency.
Experienced outpatient CPC with strong ICD-10, CPT, and HCPCS coding skills, plus HIPAA-compliant record management. Known for accurate diagnostic coding, efficient claims support, and high-volume workflow management.
Skilled in auditing records, resolving documentation gaps, and supporting compliant reimbursement. Strong collaboration with physicians and billing teams to improve coding accuracy and claims processing efficiency.
Work History
Certified Professional Coder Outpatient
21 Years 2 Months- Assigned diagnosis and procedure codes using official coding guidelines and payer policies
- Audited medical records for ICD-10-CM, CPT, and HCPCS code accuracy
- Reviewed documentation for completeness, specificity, and compliant reimbursement support
- Resolved coding discrepancies through cross-functional collaboration with physicians and billing teams.
- Applied encoder and electronic health record tools to streamline coding workflow
- Maintained strict confidentiality by enforcing HIPAA guidelines to protect sensitive patient information at all times.
- Managed high-volume workloads by prioritizing tasks based on urgency and importance while maintaining strict attention to detail.
- Conducted in-depth research on complex cases, applying advanced medical terminology, anatomy, physiology, and pharmacology knowledge to assign codes accurately.
- Participated in regular performance evaluations and provided constructive feedback for continuous improvement within the team.
- Owned revenue cycle management by ensuring timely, precise code assignment for various medical procedures.
- Collaborated with medical staff to ensure accurate documentation and appropriate coding practices were followed.
- Actively participated in ongoing professional development opportunities to stay current on evolving coding requirements and advances in healthcare technology.
- Resourcefully used various coding books, procedure manuals, and online encoders.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
Education
High School Diploma
Skills
Certification
- CPC - Certified Professional Coder