Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Bershad

Marblehead,MA

Summary

Bilingual communication expert with experience bridging the gap between families and educational settings. Skilled in enhancing parental involvement and mediating conflicts. Strong focus on achieving positive outcomes and adept at problem-solving. Thrives in collaborative teamwork environments.

Since October 2021, served as a Family Liaison, Interpreter, and Translator at Garfield Elementary and Garfield Middle School, facilitating communication across IEP meetings, 504 plans, special education evaluations, and emergency meetings. Supported administrators, teachers, and counselors in English, Portuguese, and conversant Spanish, ensuring smooth interactions between parents, students, and staff. Provided document preparation, translation, and administrative support, while helping coordinate school events and contributing to a positive, inclusive school environment. Adept at problem-solving and thrives in collaborative team environments. Currently pursuing a Bachelor’s Degree in Psychology at North Shore Community College.

Overview

20
20
years of professional experience

Work History

Interpreter, Translator and Family Liaison

Garfield Elementary and Garfield Middle School
10.2021 - Current

Family Liaison and Interpreter/Translator
Serve as a key liaison between the school and families, ensuring clear communication, support, and engagement. Focus on building trust, fostering positive relationships, and creating an inclusive, welcoming environment for all families.

Provide interpretation services for meetings such as IEPs, 504 Plan discussions, Special Education Evaluations and Assessments, and Emergency Removal meetings, ensuring clear and effective communication among parents, school administrators, teachers, nurses, students, and the school board.

Translate documents and communications for school administrators, teachers, and staff, ensuring accuracy, clarity, and consistency in both written and verbal exchanges.

Make calls to parents to schedule appointments, request documents, and relay important information, utilizing multilingual skills to bridge language gaps effectively.

Assist with administrative tasks, including managing PowerSchool and serving as the school secretary during absences.

Owner

Care Cleaning
10.2016 - 01.2020
  • Provide high-standard residential cleaning services, including dusting, vacuuming, mopping, washing dishes, and thoroughly cleaning kitchens and bathrooms. Responsible for changing bed linens, making beds, and ensuring overall cleanliness and organization of living spaces.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Cook 3

Four Seasons Hotel
03.2014 - 07.2015
  • Prepare food items according to guest orders, ensuring consistent quality and adherence to recipes, production, portion, and presentation standards. Complete mise en place and efficiently set up the station for lunch and dinner service.
  • Collaborate effectively and professionally with colleagues and supervisors to maintain a positive and productive work environment.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Hotel Manager

Ocean View and Resort Restaurant
04.2005 - 11.2013
  • Started as a waitress and developed a broad skill set across various hotel and restaurant operations, including bartending, event setup, conducting venue tours for potential wedding and event groups, food preparation, and other key responsibilities.
  • Promoted to Manager, responsible for scheduling, liquor inventory and ordering, menu development, and overseeing wedding and event coordination.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.

Education

HarvardX Certificate - Introduction to Family Engagement in Education

HarvardX

Certificate -

Language Connections Interpretation/Translation

UMassAmherst Translation Center Education Workshop

PDT Professional Development Training Certificate

Skills

  • Bilingual Communication: Fluent in Portuguese and English; conversant in Spanish, enabling effective communication with diverse communities
  • Relationship Building: Skilled in establishing trust and maintaining positive relationships with families, staff, and community members
  • Adaptability: Highly adaptable and efficient, easily adjusting to new environments and challenges
  • Team Collaboration: Adept at fostering a collaborative environment that supports teamwork and positive outcomes
  • Service Excellence: Committed to delivering exceptional service and ensuring a welcoming, inclusive environment for all families

Timeline

Interpreter, Translator and Family Liaison

Garfield Elementary and Garfield Middle School
10.2021 - Current

Owner

Care Cleaning
10.2016 - 01.2020

Cook 3

Four Seasons Hotel
03.2014 - 07.2015

Hotel Manager

Ocean View and Resort Restaurant
04.2005 - 11.2013

HarvardX Certificate - Introduction to Family Engagement in Education

HarvardX

Certificate -

Language Connections Interpretation/Translation

UMassAmherst Translation Center Education Workshop

PDT Professional Development Training Certificate
Cynthia Bershad