Cynthia Best
Warren,OH
Summary
Versatile and dynamic, with a proven track record at The Boulevard, I excel in client consultation and relationship management. Leveraging a State Licensed Cosmetologist credential and adept multitasking abilities, I've significantly enhanced client satisfaction and loyalty through personalized services, achieving a broad, loyal clientele base and outstanding service accolades.
Overview
9
9
years of professional experience
Work History
Hairstylist/Makeup Artist
Self-employed - The Boulevard
5500 E Market St Warren, OH 44483
08.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Determined appropriate hair treatments based on conditions and textures.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
Cashier
Duck Creek Golf Course
3351 Newton-Tomlinson Rd, Warren, Oh 44481
03.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Bartender
Cafe 534
115 Milton Blvd, Newton Falls, Oh 44444
03.2020 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Hostess/Food Prep/ Waitress
Eat N Park
Warren, OH
01.2016 - 11.2019
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Streamlined food prep processes, increasing overall kitchen productivity.
- Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including barista, food prep, and cashier positions.
Education
High School Diploma -
Warren G Harding High School
Warren, OH05-2016
Cosmetology License - Cosmetology
Trumbull Career And Technical Center
Warren, OH05-2016
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Detail-orientated
- Relationship building and management
- Advanced communication skills
- Schedule Management
- [State] Licensed Cosmetologist
- Liquor, beer, and wine knowledge
- Strong multitasking
Timeline
Hairstylist/Makeup Artist
Self-employed - The Boulevard
08.2021 - Current
Cashier
Duck Creek Golf Course
03.2021 - Current
Bartender
Cafe 534
03.2020 - 04.2022
Hostess/Food Prep/ Waitress
Eat N Park
01.2016 - 11.2019
High School Diploma -
Warren G Harding High School
Cosmetology License - Cosmetology
Trumbull Career And Technical Center