Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Best

Warren,OH

Summary

Versatile and dynamic, with a proven track record at The Boulevard, I excel in client consultation and relationship management. Leveraging a State Licensed Cosmetologist credential and adept multitasking abilities, I've significantly enhanced client satisfaction and loyalty through personalized services, achieving a broad, loyal clientele base and outstanding service accolades.

Overview

9
9
years of professional experience

Work History

Hairstylist/Makeup Artist

Self-employed - The Boulevard
08.2021 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Leveraged social media platforms to showcase work and attract broader clientele.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.

Cashier

Duck Creek Golf Course
03.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Bartender

Cafe 534
03.2020 - 04.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Hostess/Food Prep/ Waitress

Eat N Park
01.2016 - 11.2019
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Streamlined food prep processes, increasing overall kitchen productivity.
  • Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including barista, food prep, and cashier positions.

Education

High School Diploma -

Warren G Harding High School
Warren, OH
05-2016

Cosmetology License - Cosmetology

Trumbull Career And Technical Center
Warren, OH
05-2016

Skills

  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Detail-orientated
  • Relationship building and management
  • Advanced communication skills
  • Schedule Management
  • [State] Licensed Cosmetologist
  • Liquor, beer, and wine knowledge
  • Strong multitasking

Timeline

Hairstylist/Makeup Artist

Self-employed - The Boulevard
08.2021 - Current

Cashier

Duck Creek Golf Course
03.2021 - Current

Bartender

Cafe 534
03.2020 - 04.2022

Hostess/Food Prep/ Waitress

Eat N Park
01.2016 - 11.2019

High School Diploma -

Warren G Harding High School

Cosmetology License - Cosmetology

Trumbull Career And Technical Center

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Cynthia Best