Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Bialy

Southgate,MI

Summary

Proven track record of enhancing office efficiency and accuracy at Dell, leveraging exceptional data entry expertise and problem-solving skills. Adept at streamlining administrative processes, demonstrated by a significant improvement in document management and customer communication. Collaborates effectively with teams to achieve and exceed objectives, ensuring meticulous attention to detail in all tasks.

Overview

37
37
years of professional experience

Work History

Business Office Assistant

Dell (Oakwood)/ Beaumont/ Corewell Health
2016.10 - Current

Coordinate and schedule appointments. Provide clerical support to company employees by copying, faxing, and filing documents. Promptly receive and forward incoming communications, such as phone calls, emails, faxes and letters, to appropriate staff. Respond to inquiries from callers seeking information. Develop correspondence letters, memos, and emails. Maintain detailed records of all office activities. Process incoming and outgoing mail and packages according to established procedures.

Contribute to a positive work environment by greeting visitors Professionally, managing incoming calls, and addressing needs promptly.

Assist with onboarding of new employees.

Check in patients

Check out patients

Work providers schedule

Patient registration

Deposit

Referrals



Dietary Aide

Oakwood Healthcare System
2015.01 - 2016.09

Kept all kitchen areas clean, tidy and free of hazards. Served meals to residents in accordance with established schedules and dietary procedures. Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher. Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.

Followed all food safety regulations while preparing meals for patients.

Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.

Discarded outdated food products and maintained waste disposal procedures.

Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.

Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Monitored food quality and freshness throughout day.

Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Kitchen /School Cafeteria Worker

Southgate School District
2010.09 - 2016.09

Managed cash handling procedures accurately balancing register drawers daily.

Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.

Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.

Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.

Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.

Collaborated with school staff and administrators to accommodate special dietary needs of students.

Contributed to successful state health inspections by adhering to strict food safety guidelines and regulations.

Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.

Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.

Cleaned and sanitized surfaces, tools and equipment.

Followed all proper handling procedures for prepared foods, ingredients and leftovers.

Served food according to temperature, safety and presentation guidelines.

Provided exemplary service to students, staff, and visitors.

Restocked condiments, beverages and utensils per expected use levels.

Received and stored incoming supplies according to procedures.

Tracked meal purchases and accepted payments at cash register.

Operated dishwashers and other kitchen equipment according to safety guidelines.

Billing Specialist

Bakers Gas And Welding
1989.05 - 2001.06

Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.

Researched and resolved billing discrepancies to enable accurate billing.

Provided excellent customer service, developing and maintaining client relationships.

Monitored customer accounts to identify and rectify billing issues.

Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Worked with multiple departments to check proper billing information.

Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.

Developed and maintained billing procedures to make timely payments.

Generated and submitted invoices based upon established accounts receivable schedules and terms.

Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.

Generated monthly invoices for customers in multiple formats to provide transparency.

Enhanced customer satisfaction with timely and accurate invoice generation.

Processed and verified invoices to secure accuracy of billing information.

Prepared and submitted monthly billing reports to management for financial overview.

Responded to customer concerns and questions on daily basis.

Used data entry skills to accurately document and input statements.

Collaborated with customers to resolve disputes.

Data Entry Clerk

The Chelsea Group
1987.07 - 1989.05

Completed data entry tasks with accuracy and efficiency.

Followed established procedures to enter and process data correctly.

Organized, sorted, and checked input data against original documents.

Verified accuracy of data entered into system to produce error-free reports.

Sorted documents and maintained organized filing process.

Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.

Created and maintained data entry logs to track data entry activities.

Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Resolved discrepancies in data entry activities for accurate, complete jobs.

Collated and organized data entry documents into filing systems for easy access.

Entered numerical data into databases with speed and accuracy using 10-key pad.

Increased team efficiency by training new data entry clerks on company software, processes, and best practices.

Checked for accuracy by verifying data and records.

Updated and maintained customer information, documents and records.

Corrected data entry errors to prevent duplication or data degradation.

Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Education

High School Diploma -

Roosevelt High School
Wyandotte, MI
06.1987

Skills

  • Scheduling and Planning
  • File Organization
  • Data entry expertise
  • Written Communication
  • Document Management
  • Research abilities
  • Administrative tasks
  • Report Preparation
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Team Collaboration
  • Creative Thinking
  • Customer Communication
  • Microsoft Office
  • Data Entry
  • Professional and mature
  • Document Typing and Formatting
  • Invoice Processing
  • Scheduling and calendar management
  • Record Sorting and Filing
  • Document Review
  • Scheduling
  • Staff Training
  • Data Entry and 10-Key
  • Document Editing
  • Mail handling
  • Equipment Troubleshooting
  • Accounts Payable and Receivable
  • Inventory Assessment
  • Records Maintenance
  • Bookkeeping
  • Data Gathering
  • Basic Bookkeeping
  • Information Processing
  • Outgoing Mail Preparation
  • Billing and coding

Timeline

Business Office Assistant

Dell (Oakwood)/ Beaumont/ Corewell Health
2016.10 - Current

Dietary Aide

Oakwood Healthcare System
2015.01 - 2016.09

Kitchen /School Cafeteria Worker

Southgate School District
2010.09 - 2016.09

Billing Specialist

Bakers Gas And Welding
1989.05 - 2001.06

Data Entry Clerk

The Chelsea Group
1987.07 - 1989.05

High School Diploma -

Roosevelt High School
Cynthia Bialy