Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Cynthia Biddle

Crawfordsville,IN

Summary

Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles. Productive Material Handler offering 31+ years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility. Committed Materials Handler experienced in moving and arranging materials in warehouse settings. Detail-oriented in documentation and thorough in following safety standards. Commended for preventing damage to loads by remaining aware of surroundings. Resourceful and able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 30 + years of experience working in busy environments. Reliable employee seeking Wayfair work from home] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales rep. position. Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

46
46
years of professional experience

Work History

Material Handler/spider

Acuity Brands Lighting
Crawfordsville, IN
11.1988 - 06.2021
  • Transported inventory items to appropriate locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Packed items into appropriate containers for shipment.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Received and unpacked shipments and new equipment as directed.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Arranged items at destination according to customer requests and instructions.

Supervisor/Cashier Supervisor

3 D Discount Store
Crawfordsville, IN
02.1985 - 11.1988
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Monitored areas for security issues and safety hazards.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Store Clerk and Headcashier

Market Basket
Newark, OH
09.1978 - 06.1985
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Performed inventory control, such as counting and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Checked packages and merchandise for damage and notified vendors.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
  • Managed pricing issues, removal of damaged products and placing special orders for customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Estimated business demands and aligned operations with expected customer levels by restocking target items and verifying optimal levels of supplies.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.

Cashier and Store Clerk

Woolworths
Newark, OH
09.1975 - 10.1978
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Performed inventory control, such as counting and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
  • Managed pricing issues, removal of damaged products and placing special orders for customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Estimated business demands and aligned operations with expected customer levels by restocking target items and verifying optimal levels of supplies.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
  • Planned and implemented special events to bring in new customers and drive product sales.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Simplified shipping and receiving processes for improved workflow.

Education

High School Diploma -

North Montgomery High School
Crawfordsville, IN
05.1972

Skills

  • Equipment Inspection
  • Powder Coating
  • PPE Policy Adherence
  • Incident Reporting
  • Teamwork and Collaboration
  • Operation Records Maintenance
  • Visual Inspections
  • Attention to Detail
  • Work Order Following
  • Quality Assessment and Assurance
  • Paperwork Completion
  • Container Tagging and Marking
  • Work Assignments
  • Loading and Unloading
  • Accident Prevention
  • Material Shelving
  • Team Meetings
  • Customer Service
  • Material Audits
  • Property Accountability
  • Production Support
  • Delivery Scheduling
  • OSHA Guidelines
  • Precision and Accuracy
  • Deadline Meeting
  • General Housekeeping

Accomplishments

    I have organized Montgomery County Relay for Life. My sister and I have

    called businesses for donations and organizing vendors. We determine where the Relay will be and what foods we will have.We set up a schedule

    for all events.

    I am also involved in getting clothes and other items for homeless vets.

    I am working on getting involved with getting scholarships from the American Legion.

Additional Information

I am a hard worker, I am willing to learn new procedures. I do want to be able to work from home, I have my own office and no one is allowed to

bother anything there.

Timeline

Material Handler/spider

Acuity Brands Lighting
11.1988 - 06.2021

Supervisor/Cashier Supervisor

3 D Discount Store
02.1985 - 11.1988

Store Clerk and Headcashier

Market Basket
09.1978 - 06.1985

Cashier and Store Clerk

Woolworths
09.1975 - 10.1978

High School Diploma -

North Montgomery High School

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Cynthia Biddle