Cynthia B. Ince

IMU and Medical-Surgical Unit

• Collaborated with interdisciplinary teams to develop and implement individualized care plans.
• Administered patient care, ensuring adherence to health protocols and safety standards.
• Conducted quality assurance audits to ensure compliance with regulatory standards and improve care outcomes.
• Clinical Informatics shared governance representative.
• Superuser of Epic, IV pump integration, Care.AI, Epic-Iphone, Biobutton, and Epic downtime.
• Coordinated enhancement of EPIC downtime process project.
• Participated in Kaizen Project- Discharge Turnaround time and had 87% success rate.
• Led an EBP Quality Improvement project—Night Care Coordination Rounds—expanded hospital-wide. Won the 2025 HMTWH Magnet Poster Fair’s Most Innovative Award.

Cardiac Telemetry Unit

• Provided bedside care, administered medication, monitored patients on telemetry, gave health education to patients and families, and implemented physician orders.
• Rendered care for patients before and after cardiac catheterization, cardiac ablation, pacemaker placement, and pre-op and post-op care for CABG patients.
• Mentored junior nurses, providing guidance on clinical procedures and professional development opportunities.

Cardiac Telemetry Unit

• Provided bedside care, administered medication monitored telemetry, and carried out physician orders.
• Educated family members and caregivers on patient care instructions.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.

Sub- Acute Vent Adult and Pediatric Unit and TBI unit

• Provided direct patient care to long-term/ subacute Ventilator, pediatric, and traumatic brain injury patients.
• Administered medications, TPN, wound care, and tracheostomy care.
• Delegated client care appropriately based on staff competency and patient needs.
• Strengthened unit care standards and policies with focus on patient safety and dignity.
• Supervised nursing staff, ensuring adherence to care protocols and quality standards.

• Specialized in Medical/ Surgical, Obstetric/ Gynaecologic and Pediatric Units in 100 bed capacity ISO 9001:2000 Certified tertiary hospital.
• Improved patient outcomes through timely assessment, intervention, and effective communication with healthcare professionals.