Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

CYNTHIA BLANKENSHIP

Buchanan,VA

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Stop In Food Stores
Buchanan, VA
04.2023 - Current
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.

Time Off Due to Injury.

self
Buchanan, VA
12.2022 - 04.2023

Member Loyalty Advisor-Remote

Teleperformance with GM Onstar
Buchanan, VA
02.2021 - 12.2022
  • Investigated customer complaints regarding service issues and responded accordingly.
  • Created personalized communication plans for key accounts based on individual needs and preferences.
  • Identified potential risks associated with retaining existing customers and developed action plans accordingly.
  • Explained new products and services to customers.

Education

Cosmetology -

VA Dept of Ed-D.O.L.I. Apprenticeship
Roanoke, VA
04.2016

Skills

  • Money Handling
  • Regulatory Compliance
  • Customer Service
  • Relationship Building
  • Complaint Management
  • Positive and Professional
  • Product and Service Sales
  • Interpersonal and Written Communication
  • Product Knowledge
  • Policy and Procedure Adherence
  • Sales Goals Attainment
  • Teamwork
  • Friendly and Outgoing

Timeline

Retail Sales Associate

Stop In Food Stores
04.2023 - Current

Time Off Due to Injury.

self
12.2022 - 04.2023

Member Loyalty Advisor-Remote

Teleperformance with GM Onstar
02.2021 - 12.2022

Cosmetology -

VA Dept of Ed-D.O.L.I. Apprenticeship

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