Cynthia Boren
Moore,OK
Summary
Health and wellness professional with strong experience in program development, team collaboration, and strategic planning. Proven track record in enhancing wellness initiatives, fostering supportive environment, and adapting to evolving needs. Adept at utilizing skills in leadership, communication, and problem-solving to achieve significant results. Known for reliability, flexibility, and focus on achieving high standards in health and wellness outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Health and Wellness Director
Brookdale Assisted Living
Norman, OK
03.2016 - 07.2025
- Developed and implemented wellness programs enhancing resident engagement and overall health.
- Oversaw training of staff on health protocols and compliance standards ensuring quality care delivery.
- Collaborated with healthcare providers to coordinate resident care plans, optimizing individual wellness outcomes.
- Analyzed health metrics to identify trends and inform strategic initiatives for program improvement.
- Established partnerships with local organizations to enhance service offerings and improve resident support systems.
- Oversaw ongoing professional development opportunities for staff members to stay current on industry trends and best practices.
- Led a team of dedicated professionals, providing mentorship and guidance to enhance their skills and performance levels.
- Collaborated with interdisciplinary teams to develop holistic treatment plans for patients experiencing complex medical issues.
- Streamlined facility operations by implementing effective management strategies and improving staff communication.
- Enhanced patient satisfaction by implementing innovative health and wellness programs tailored to individual needs.
- Initiated employee wellness challenges that encouraged healthy behaviors among staff members, fostering a sense of camaraderie and motivation.
- Cultivated a positive work environment by fostering open communication, collaboration, and respect among all team members.
- Improved patient retention rates through excellent customer service skills combined with a deep understanding of client needs within the healthcare sector.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
MDS Coordinator
Broadway Living Center
Lexington, OK
09.2004 - 01.2016
- Developed and maintained comprehensive MDS assessments to ensure compliance with regulatory standards.
- Coordinated interdisciplinary team meetings to discuss care plans and improve resident outcomes.
- Trained staff on MDS documentation processes to enhance accuracy and efficiency in reporting.
- Implemented quality improvement initiatives that streamlined workflows within the care planning process.
- Collaborated with clinical teams to resolve discrepancies in resident assessments, ensuring consistency in records.
- Analyzed resident data trends to identify areas for program development and resource allocation.
- Led training sessions on federal regulations, enhancing team understanding of MDS requirements.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Verified prompt and accurate completion of MDS activities for billing.
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Assessed electronic medical record for required documentation to support MDS coding.
- Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
- Conducted audits of current MDS records to identify discrepancies and improve record accuracy, enhancing reimbursement rates for the facility.
Education
Nusing
Rose State College
Oklahoma City, OKNursing
Moore Norman Technical School
Norman, OK05.1993
High School Diploma -
Norman High School
Normandy, TN05.1992
Skills
- Employee engagement
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Team building
- Client relationship management
- Analytical thinking
- Conflict resolution
- Injury prevention
- Problem-solving abilities
Accomplishments
I was part of a team that scored in the top 3% for highest customer satisfaction in the nation for the Brookdale Senior Living cooperation.
Certification
Certified infection preventionist
Timeline
Health and Wellness Director
Brookdale Assisted Living
03.2016 - 07.2025
MDS Coordinator
Broadway Living Center
09.2004 - 01.2016
Nusing
Rose State College
Nursing
Moore Norman Technical School
High School Diploma -
Norman High School