Cynthia Borja
Conroe,Texas
Summary
Honest and ethical professional with exceptional conflict resolution talents, strong interpersonal, organizational skills and Self-motivated.
Overview
23
23
years of professional experience
Work History
Office Manager
All in Wholesale Nursery
08.2014 - 01.2022
- Reconciled account files and produced monthly reports.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Fundraising and Interdepartmental Coordinator
Fundación Caritas De Puebla
01.1999 - 09.2004
- Fundraising area:
- Planned and implemented fundraising events.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Managed donor database, ensuring accurate record-keeping and timely acknowledgements of contributions.
- Collaborated with marketing team to create compelling promotional materials for fundraising initiatives.
- Social work:
- Supported social workers in case management tasks, streamlining processes and increasing efficiency.
- Monitored client progress through regular check-ins and updates with supervising social workers.
- Supported social workers in case management tasks, streamlining processes and increasing efficiency.
- Preschool-child care and Adolescent house:
- Contributed to the development of outreach programs to increase community awareness of available services.
- Coordinated services for families in need, connecting them with appropriate community resources and support systems.
- Enhanced family engagement by developing and implementing targeted communication strategies.
- Evaluated existing family outreach programs, identifying areas for improvement and devising innovative solutions.
Education
MBA - Marketing
UPAEP
Puebla, Mexico06.2005
Bachelor of Arts - International Relations
UDLAP
San Andres Cholula, Puebla, Mexico05.1999
Skills
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
- Organizational Skills
- Communication skills
- Team Work
- Interpersonal skills
- Work ethic
Timeline
Office Manager
All in Wholesale Nursery
08.2014 - 01.2022
Fundraising and Interdepartmental Coordinator
Fundación Caritas De Puebla
01.1999 - 09.2004
MBA - Marketing
UPAEP
Bachelor of Arts - International Relations
UDLAP
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