Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Borja

Conroe,Texas

Summary

Honest and ethical professional with exceptional conflict resolution talents, strong interpersonal, organizational skills and Self-motivated.

Overview

23
23
years of professional experience

Work History

Office Manager

All in Wholesale Nursery
08.2014 - 01.2022
  • Reconciled account files and produced monthly reports.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.

Fundraising and Interdepartmental Coordinator

Fundación Caritas De Puebla
01.1999 - 09.2004
  • Fundraising area:
  • Planned and implemented fundraising events.
  • Increased donor engagement by developing and implementing targeted fundraising campaigns.
  • Managed donor database, ensuring accurate record-keeping and timely acknowledgements of contributions.
  • Collaborated with marketing team to create compelling promotional materials for fundraising initiatives.
  • Social work:
  • Supported social workers in case management tasks, streamlining processes and increasing efficiency.
  • Monitored client progress through regular check-ins and updates with supervising social workers.
  • Supported social workers in case management tasks, streamlining processes and increasing efficiency.
  • Preschool-child care and Adolescent house:
  • Contributed to the development of outreach programs to increase community awareness of available services.
  • Coordinated services for families in need, connecting them with appropriate community resources and support systems.
  • Enhanced family engagement by developing and implementing targeted communication strategies.
  • Evaluated existing family outreach programs, identifying areas for improvement and devising innovative solutions.

Education

MBA - Marketing

UPAEP
Puebla, Mexico
06.2005

Bachelor of Arts - International Relations

UDLAP
San Andres Cholula, Puebla, Mexico
05.1999

Skills

  • Problem-Solving
  • Multitasking Abilities
  • Attention to Detail
  • Organizational Skills
  • Communication skills
  • Team Work
  • Interpersonal skills
  • Work ethic

Timeline

Office Manager

All in Wholesale Nursery
08.2014 - 01.2022

Fundraising and Interdepartmental Coordinator

Fundación Caritas De Puebla
01.1999 - 09.2004

MBA - Marketing

UPAEP

Bachelor of Arts - International Relations

UDLAP

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Cynthia Borja