Cynthia Brown
Prattville,AL
Summary
Safety-focused professional with outstanding work ethic and several days with zero accidents. Skilled in customer service and following dot requirements and good safety practices. Licensed for operation.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
Commercial Driver
AutoZone
Prattville, Alabama
10.2022 - Current
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
- Verified the accuracy of shipping documents to ensure that goods are delivered to correct addresses.
- Maintained accurate logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
- Assisted in completing paperwork related to freight bills, invoices and other required documents.
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
- Notified dispatch team if any delays occurred due to weather conditions or traffic congestion.
- Utilized GPS systems for navigation during trips.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance when necessary.
- Reported any incidents encountered on the road to supervisors immediately upon return from trip.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Followed regular schedule of pickups for individual customers and groups.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Obtained signatures needed to complete and process paperwork.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Front Desk Receptionist
Fountain City Eyecare
Prattville, AL
2012 - 2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Secretary
USAF
Montgomery, AL
08.1989 - 10.2001
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Assisted with special projects or tasks related to departmental functions upon request.
- Provided administrative support to the Office Manager and other staff members.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Organized and maintained filing systems for important documents.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Updated contact lists on a regular basis; created new contacts as needed.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Maintained organized filing system of paper and electronic documents.
- Created and updated spreadsheets to track and report data.
- Processed documents and materials for dissemination to appropriate parties.
- Greeted visitors and directed to appropriate location or person.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Produced and distributed memos, newsletters, and other forms of communication.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Composed, edited and typed complex memos and reports with job-related software.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
High School Diploma -
Dozier High School
Dozier, AL05-1973
Skills
- Route planning expertise
- Accurate record keeping
- Strong Work Ethic
- Effective communication abilities
- Safe Driving Practices
- Equipment Operation
- Safe Driving
- Document Management
- Dependable and reliable
- Route Planning
- Inclement weather driving
- Vehicle inspections
- Logistics Planning
- Courteous and polite demeanor
- Customer-Oriented
Timeline
Commercial Driver
AutoZone
10.2022 - Current
Secretary
USAF
08.1989 - 10.2001
High School Diploma -
Dozier High School
Front Desk Receptionist
Fountain City Eyecare
2012 - 2017