Cynthia Broxton
Houston,TX
Summary
Passionate, Proficient and self driven Nurse with 27 years of diverse experience in direct patient care, staff supervision, department operations and community health management. Skilled at motivating, multitasking, advocating and prioritizing patient needs. Offering expertise in the Geriatric population.
Overview
17
17
years of professional experience
1
1
Certification
Work History
RN Service Coordinator
Elevance
01.2015 - Current
- Improved patient outcomes by performing quarterly assessments with the LTSS program.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with nursing facility staff and interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
RN Case Manager
Universal American
11.2006 - 01.2013
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
Education
Master of Science - Nursing Administration
Aspen University
Denver, CO06.2017
Bachelor of Science - Nursing
Prairie View A & M University
Prairie View, TX12.1996
Skills
- Discharge Planning
- Patient Education
- Health Promotion
- Cultural Competence
- Geriatric Care
- Case Management
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Clinical Judgment
- Quality Improvement
- Critical Thinking
- Chronic Disease Management
- Staff Supervision
- Electronic Health Records
- Community Health
Affiliations
- Texas Nurses Association
- American Nurses Association
Certification
- Certified Case Manager
Additional Information
Experienced Service Coordinator with the LTSS program.
Organized a successful interactive health fair for the community
Developed relationships with community organizations
Timeline
RN Service Coordinator
Elevance
01.2015 - Current
RN Case Manager
Universal American
11.2006 - 01.2013
Master of Science - Nursing Administration
Aspen University
Bachelor of Science - Nursing
Prairie View A & M University
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