Cynthia Bruno
Tuscaloosa,AL
Summary
Dynamic Medical Transcriptionist with proven expertise at Ascellus, excelling in proofreading and HIPAA compliance. Enhanced transcription efficiency through workflow improvements while fostering physician collaboration. Recognized for exceptional customer satisfaction and team development, ensuring high-quality documentation and a positive work environment. Accomplished, energetic, and trustworthy customer-focused professional with a consistent history of achieving all goals in a self-directed position requiring effective administration abilities.
Overview
24
24
years of professional experience
Work History
Medical Transcriptionist
Ascellus
07.2014 - 10.2025
- Transcribed medical reports with high accuracy, ensuring adherence to industry standards and confidentiality regulations.
- Reviewed and edited documentation for clarity, consistency, and completeness prior to final submission.
- Collaborated with healthcare professionals to clarify terminology and improve document precision.
- Implemented workflow improvements that enhanced transcription efficiency and reduced turnaround times.
- Reviewed documentation for compliance with requirements and accuracy of information.
Front Desk Receptionist
Michael J Sinclair MD
01.2002 - 05.2014
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated scheduling for appointments, meetings, and events, optimizing office workflow.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of guest information and transactions using property management software.
- Trained new staff on front desk procedures and best practices to enhance team performance.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Education
High School Diploma -
Niagara Falls
Niagara Falls, NY05-1974
Skills
- Proofreading expertise
- Physician collaboration
- Records maintenance professional
- Team development
- Strong work ethic
- Customer satisfaction
- HIPAA compliance
Timeline
Medical Transcriptionist
Ascellus
07.2014 - 10.2025
Front Desk Receptionist
Michael J Sinclair MD
01.2002 - 05.2014
High School Diploma -
Niagara Falls