Dedicated and self-directed professional seeking opportunity to utilize skills and experiences in company that aligns with vision. Known for overcoming challenges and efficiently managing daily office functions. Committed to supporting company's goals. Experienced in cost reduction strategies without compromising product and service quality.
Overview
39
39
years of professional experience
1
1
Certification
Work History
DISTRIBUTION CENTER SUPPORT COORDINATOR
AMERICAN TIRE DISTRIBUTORS
11.2017 - 02.2025
Receive payments from customers (Cash, Checks, Credit cards)
Posts payments to customer accounts via Oracle
Managed customer accounts to ensure payments were received in a timely manner
Responsible for processing daily DC reports and submitting to corporate {100% compliant for 2024}
Prepares safe deposits for Loomis pick up
Mails invoices to customers
Ships packages via Fed Ex
Scans daily invoices into ON BASE records
Assists customer care staff with trouble shooting
Assists with customer pick up window
Works with sales to troubleshoot and solve customer issues
Trained new or struggling DCSC’s throughout the organization
Essilor of America/dba southern optical CO
08.1986 - 10.2016
Successfully managed production activities so that all orders were shipped on schedule without impacting quality
Reduced and controlled company operating expenses by implementing improved procurement procedures
Improved the product development process by incorporating Lean Six Sigma design
Maintained and communicated daily productivity and shipment reports for all departments
Managed documentation and training of safety procedures and work instructions
Prepared laboratory operating budgets, budget reports, and other financial performance reports
Addressed all personnel issues promptly and professionally
Prepared and distributed weekly and monthly production and financial reporting for 13 laboratories
Managed documentation and reconciliation of Managed Care claims
Processed accounts receivable and accounts payable
Organized special events including trainings, promotions, and management luncheons
Served as the Project Lead for our Alabama lab merger
Managed inventory and office supply purchases
Prepared payroll for a staff of 34 direct reports
Education
GED -
Wake Technical Community College
Raleigh, NC
05-1993
Skills
Quality assurance
Training delivery
Problem solving
Customer satisfaction
Service delivery
Operational support
Decision making
Reporting accuracy
Information tracking
Team leadership
Documentation and recordkeeping
Inventory management
Report preparation
Attention to detail
Verbal and written communication
File organization
Office administration
Microsoft Excel
Time management
Certification
Lean Six Sigma, Green Belt
Timeline
DISTRIBUTION CENTER SUPPORT COORDINATOR
AMERICAN TIRE DISTRIBUTORS
11.2017 - 02.2025
Essilor of America/dba southern optical CO
08.1986 - 10.2016
GED -
Wake Technical Community College
Similar Profiles
Deidra MorrisDeidra Morris
Administrative Support Coordinator at American Tire DistributorsAdministrative Support Coordinator at American Tire Distributors