Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Receptionist
Cynthia Burger

Cynthia Burger

Recruiter
Remote

Summary

Dynamic and results-driven Recruitment and Training Professional with over 20 years of experience in staffing, corporate training, and business development. Proven success in full-cycle recruiting, leadership development, and talent pipeline management. Adept at streamlining onboarding processes, improving employee engagement, and matching top-tier talent to strategic roles across industries.

Overview

35
35
years of professional experience

Work History

Direct Hire Recruiter & Corporate Training Manager

First Call Staffing
02.2005 - Current
  • Placed top-tier candidates across competitive industries, increasing client satisfaction and retention.
  • Reduced time-to-hire through refined sourcing and screening strategies.
  • Boosted placement rates by enhancing candidate-client alignment.
  • Developed a sustainable talent pipeline, reducing reliance on job boards.
  • Designed a robust onboarding program, significantly improving new hire retention.
  • Created a leadership training series, leading to increased internal promotions.
  • Launched e-learning platforms to broaden training accessibility and impact.
  • Elevated employee engagement via targeted learning initiatives.

Business Development Manager / Professional Placement Recruiter / Corporate Training Manager

First Call Staffing
02.2005 - Current
  • Drove business growth through strategic staffing partnerships.
  • Leveraged industry knowledge to align clients with top talent.
  • Skilled in negotiations, budgeting, coaching, and executive recruitment.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Regional Manager / Professional Placement Recruiter

First Call Staffing
, Southern Indiana
02.2005 - Current
  • Oversaw multiple locations, delivering consistent recruitment and training results.
  • Directed regional training programs to foster employee development.
  • Acted as strategic liaison between corporate leadership and field offices.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Established and maintained operational standards for 5 locations.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.

H.R. Onsite Representative

KYB Americas Corporation (KYB Manufacturing NA, Inc.)
02.2005 - 01.2008
  • Managed onsite HR functions including staffing, employee relations, and onboarding.
  • Partnered with department heads to resolve workforce challenges and streamline processes.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

District Manager

KB Toys
01.1999 - 01.2004
  • Managed operations and staffing across multiple store locations.
  • Achieved sales and performance goals through strong leadership and team development.

Restaurant General Manager (RGM)

Taco Bell
01.1991 - 01.1999
  • Directed day-to-day restaurant operations, including staffing, budgeting, and compliance.
  • Trained and mentored staff, fostering leadership from within.

Education

undefined

Taylor University
01.1990

High school or equivalent - undefined

Kokomo High School

Skills

  • Full-Cycle Recruitment
  • Corporate Training & Development
  • Leadership Coaching
  • Business Development
  • HR Operations
  • E-Learning Implementation
  • Talent Acquisition Strategy
  • Employee Engagement
  • Negotiation & Budgeting

Operations

Staff training and development

Staff management

Operational management

Territory management

Operations management

Languages

English
Native or Bilingual

Timeline

Business Development Manager / Professional Placement Recruiter / Corporate Training Manager

First Call Staffing
02.2005 - Current

H.R. Onsite Representative

KYB Americas Corporation (KYB Manufacturing NA, Inc.)
02.2005 - 01.2008

Direct Hire Recruiter & Corporate Training Manager

First Call Staffing
02.2005 - Current

Regional Manager / Professional Placement Recruiter

First Call Staffing
02.2005 - Current

District Manager

KB Toys
01.1999 - 01.2004

Restaurant General Manager (RGM)

Taco Bell
01.1991 - 01.1999

undefined

Taylor University

High school or equivalent - undefined

Kokomo High School

Similar Profiles

CREATE PROFILE