Cynthia Calhoun-Kosiec
Plover,WI
Summary
Environmental Protection Technician with a background at the US Army Corps of Engineers, excelling in customer interaction and environmental regulations adherence. Processed permit applications and evaluated permit types for a multitude of projects. Demonstrated ability to streamline operations, achieving a significant increase in office efficiency. Renowned for strong organizational skills and meticulous attention to detail, ensuring top-notch service and compliance. Processed permit applications and evaluated permit types for a multitude of projects.
Overview
22
22
years of professional experience
Work History
Environmental Protection Technician
US Army, Corps of Engineers
St. Paul, MN
01.2002 - 11.2023
- Answered questions from customers regarding products and services offered by the company.
- Managed office supplies inventory and placed orders when necessary.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Compiled data from various sources into organized reports for review by management team.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
Bachelor of Arts - Management
University of Maryland European Division
Germany05-1999
Skills
- Strong Organizational Skills
- Multitasking and organization
- Customer interaction
- Equipment maintenance
- Written/Verbal communication
- SOP enforcement
- Environmental Regulations Adherence
- Attention to detail
References
References available upon request.
Timeline
Environmental Protection Technician
US Army, Corps of Engineers
01.2002 - 11.2023
Bachelor of Arts - Management
University of Maryland European Division
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