Cynthia Carley

Due to necessity I cared for my mother in my home for Hospice until 2019 when my husband of 38 years became terminally ill and I cared for him bedside hospice care as well .

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.

• Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
• Kept accounts in balance and ran daily reports to verify totals.
• Ran daily, weekly and monthly reports to close day and meet objectives.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.