Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Cazares

Houston,TX

Summary

Customer-oriented sales professional with almost 2 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. i am Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Dealer Sales Representative

Sellsman
Houston, TX
11.2023 - Current
  • Developed promotional materials such as brochures, flyers, mailers.
  • Developed strategies to increase sales volume and profitability within assigned territory.
  • Followed up regularly with dealers via phone calls or emails to ensure high levels of customer satisfaction.
  • Resolved complaints from dealers regarding product quality or service issues.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended, selected and located merchandise based on customer desires.
  • Computed purchases and received and processed cash or credit payment.
  • Monitored competition activities by keeping abreast of market changes and price adjustments.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Conducted test drives for prospective buyers.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Provided follow-up customer service after a car sale was completed.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Inspected vehicles regularly to ensure they met safety standards prior to being put up for sale.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Responded to inquiries from potential customers via email and telephone and in a timely manner.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.

Elderly Caregiver

Private Care
Houston, TX
06.2021 - 07.2022
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Developed strong relationships with clients based on trust and respect.
  • Responded quickly in emergency situations in a calm manner.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Engaged clients by conversing and participating in activities and hobbies.
  • Followed care plan and directions to administer medications.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Maintained accurate records of services provided for each client.
  • Transported clients to doctor appointments or other necessary outings.
  • Recognized emergencies and notified paramedics and family members.
  • Supported clients in making decisions that were consistent with their values and wishes.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.

Restaurant Team Member

Waiter
Houston, TX
05.2018 - 05.2020
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Education

High School Diploma -

United Christian Home School
Houston, TX
03-2011

Skills

  • Goal-Oriented
  • Product Knowledge
  • Customer Assistance
  • Payment Processing
  • Inventory Management
  • Excellent Written and Verbal Communication
  • Reliable and Responsible
  • Store Opening and Closing
  • Interpersonal Skills
  • Team Cooperation
  • Building Customer Loyalty
  • Documentation and Reporting
  • Honest and Dependable
  • Speech Clarity
  • Service Contracts
  • Problem-Solving
  • Customer Service
  • Creative Thinking
  • Friendly and Helpful
  • Ability to Lift 40 Pounds
  • Organizational Skills
  • Strong Communication and Interpersonal Skills
  • Adaptability
  • Professionalism
  • Computer Proficiency and Microsoft Office
  • Positive Customer Engagement
  • Sales and Promotions
  • Team Collaboration
  • Written Communication
  • Engaging With Diverse Customers

Languages

English
Professional
Spanish
Professional

Timeline

Dealer Sales Representative

Sellsman
11.2023 - Current

Elderly Caregiver

Private Care
06.2021 - 07.2022

Restaurant Team Member

Waiter
05.2018 - 05.2020

High School Diploma -

United Christian Home School

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Cynthia Cazares