Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Bartender

Cynthia Cedillo

San Angelo,TX

Summary

Dynamic bartender with a proven track record at San Angelo Host Events, excelling in customer service and mixology. Recognized for enhancing guest experiences through engaging interactions and expertly crafted cocktails. Strong multitasker, adept at managing high-volume service while maintaining cleanliness and compliance with health regulations. Committed to fostering loyalty and satisfaction among patrons.

Overview

1
1
Certification

Work History

Bartender

San Angelo Host Events
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Completed requisitions to maintain required stock par levels.

Education

Central High School
San Angelo, TX

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Menu memorization
  • Cash register operation
  • Memory retention
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Food service
  • Beverage preparation
  • Drink preparation techniques
  • Inventory
  • Sales expertise
  • Salesmanship
  • Classic cocktails
  • Performance improvement
  • Food running
  • Health codes compliance
  • Basic accounting
  • Food preparation
  • Ordering procedures
  • Garnishing drinks
  • Preparing garnishes
  • Fluency in language
  • ABC standards
  • Conversant in language
  • Elegant food plating
  • Organizational growth
  • Bar service preparation
  • Bar restocking
  • Anticipating guest needs
  • Outstanding customer service
  • Identification verification
  • Able to stand number hours
  • Safe serving practices
  • ABC regulations
  • Glassware management
  • Marketing and sales experience
  • Liquor restocking
  • Mixology
  • Cash and credit transactions
  • Beer and wine recommendations
  • Safe food handling procedures
  • Cocktail list development
  • Wine and liquor expertise
  • Craft cocktail preparation
  • Hospitality and accommodation
  • Excellent judgment
  • Multilingual in languages
  • Safe service compliance
  • Maintaining a clean bar
  • Fast learner
  • Honest and dependable
  • Teamwork and professionalism
  • Hospitality and guest service
  • Collaboration and teamwork
  • Calm and composed
  • Relationship building
  • Food and beverage service
  • Responsible serving
  • Engaging customers
  • Good conversationalist
  • Drink preparation
  • Issue resolution
  • Professional service standards
  • Bussing and serving
  • Courteous

Certification

I am certified for Alcohol sale and service, Also I am certified in food handling.

Languages

Spanish
Native or Bilingual

Timeline

Bartender

San Angelo Host Events

Central High School
Cynthia Cedillo