Cynthia Cerda
Warehouse
Bakersfield,CA
22
years of professional experience
Dynamic and results-driven professional with experience at Taco Bell, excelling in customer service and teamwork. Proven ability to adapt quickly and enhance operational efficiency through effective time management and attention to detail. Recognized for fostering collaboration and delivering exceptional support, contributing to increased customer satisfaction and team success.
Work History
Amazon Associate
2 Months- Picked items accurately using handheld scanners and warehouse management systems.
- Packed orders securely to protect merchandise during shipping and handling.
- Sorted inventory by destination, priority, and product type for efficient workflow.
- Stowed incoming stock in designated locations following warehouse organization standards.
Cpal
5 Years 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Team Member
8 Years 9 Months- Prepared menu items following portioning, quality, and food safety standards.
- Operated POS system to process orders accurately and support smooth guest service.
- Assembled tacos, burritos, and combo meals with speed and consistency.
- Maintained clean dining, kitchen, and service areas to meet sanitation standards.
- Assisted guests with order accuracy, menu questions, and prompt problem resolution.
- Followed drive-thru and front-counter procedures to improve service flow.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Team Member/Team Leader
13 Years 1 Month- Operated cash register, processed orders, and handled payments accurately during high-volume service periods.
- Prepared menu items according to food safety, quality, and portioning standards.
- Delivered friendly customer service while resolving questions and supporting positive guest experiences.
- Maintained clean, organized dining, kitchen, and service areas to meet sanitation standards.
- Assisted drive-thru operations by assembling orders quickly and verifying accuracy before handoff.
- Restocked supplies, ingredients, and packaging materials to support continuous shift operations.
- Followed opening, closing, and shift change procedures to keep workflow consistent and efficient.
- Collaborated with team members to complete tasks, maintain pace, and support smooth restaurant service.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma
Skills
Willing to learn
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Lifting and sorting
Warehouse safety
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Organizational skills
Timeline
Amazon Associate
Warehouse
08.2026 - 10.2026Read More
Cpal
BCSD
08.2020 - 07.2026Read More
Team Member
Del Taco Restaurants Inc.
01.2018 - 2019Read More
Team Member/Team Leader
Taco Bell
06.2004 - 07.2017Read More
North High School
High School Diploma
Read More