Overview
Work History
Education
Skills
Accomplishments
Work Preference
Certification
Timeline
Generic

CYNTHIA CHAMBERLIN

SAN DIEGO,CA

Overview

19
19
years of professional experience
1
1
Certification

Work History

Care Giver

IHSS Public Authority
04.2020 - 09.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Marketing Assistant

Advantage Solutions Marketing
04.2020 - 08.2022
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
  • Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
  • Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
  • Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
  • Generated detailed reports on campaign performance, providing valuable feedback for future planning.

CEO

Chamberlin's Travel
04.2006 - 2017
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Streamlined booking processes for improved efficiency and reduced wait times for customers.
  • Improved overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.
  • Followed up with customers to increase customer service with travel plans.
  • Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
  • Created compelling marketing materials that showcased available travel packages and promotions, generating increased interest from potential clients.
  • Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
  • Updated and maintained customer databases to increase customer retention.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Generated repeat business through proactive follow-up with past clients, soliciting feedback on their experiences and offering tailored recommendations for future trips.
  • Attended industry conferences and networking events to stay current on market trends, forging valuable connections with key players in the travel sector.
  • Leveraged social media channels to showcase client testimonials and share exciting travel opportunities, attracting new clientele and fostering a sense of community among existing customers.
  • Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
  • Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
  • Educated clients on travel documentation and vaccination requirements, ensuring smooth and hassle-free travel experiences.
  • Resolved unexpected travel disruptions, maintaining calm and providing solutions to ensure client satisfaction.
  • Increased repeat business with exceptional customer service and follow-up communication.
  • Organized and facilitated travel information sessions, attracting potential clients and building community engagement.
  • Offered comprehensive travel insurance options, ensuring clients were well-informed and protected.
  • Maintained accurate and up-to-date client records to enhance service delivery and personalization.
  • Provided emergency travel assistance, offering peace of mind and support to clients during their journeys.
  • Developed strong relationships with vendors to secure best rates and amenities for clients.
  • Customized group travel packages that met diverse needs and interests, leading to successful and memorable trips.
  • Enhanced client satisfaction by crafting personalized travel itineraries based on individual preferences.
  • Kept abreast of global travel advisories and communicated relevant updates to clients, ensuring their safety and well-being.
  • Conducted thorough research to stay informed about new travel destinations, trends, and safety measures.
  • Implemented feedback system to gather client insights, driving improvements in service and satisfaction.
  • Streamlined booking processes, reducing errors and improving efficiency.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Helped customers with passport and visa applications.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
  • Implemented automated office systems, optimizing client, and data communications as well as records management.

Education

Associate of Science - Business Administration And Management

Cuyamaca College
El Cajon, CA
06.2000

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Strong ethics
  • Meal preparation
  • Verbal and written communication skills
  • Medical record-keeping
  • Medication management
  • HIPAA compliance
  • Client transportation

Accomplishments

Owned and Operated a successful travel agency.

Work Preference

Work Type

Part Time

Location Preference

Remote

Certification

CPR

Travel Agent

Food preparation

Timeline

Care Giver

IHSS Public Authority
04.2020 - 09.2025

Marketing Assistant

Advantage Solutions Marketing
04.2020 - 08.2022

CEO

Chamberlin's Travel
04.2006 - 2017

Associate of Science - Business Administration And Management

Cuyamaca College

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