Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Charles

Ville Platte

Summary

Professional administrator with extensive experience in overseeing complex administrative functions and ensuring operational excellence. Known for collaborative leadership and results-driven approach, adaptable to evolving business needs. Key strengths include strategic planning, team management, and effective communication.

Overview

18
18
years of professional experience

Work History

Director/Administrator

Truth Faith 2, LLC
11.2017 - Current
  • Streamlined administrative processes by implementing efficient filing and record-keeping systems.
  • Coordinated facility maintenance efforts to ensure optimal working conditions for employees while adhering to safety regulations.
  • Ensured regulatory compliance across all operations, minimizing risk exposure for the organization.
  • Implemented cost-saving measures, resulting in a significant reduction in annual operating expenses.
  • Conducted regular evaluations of staff performance, providing constructive feedback and tailored professional development opportunities.
  • Negotiated favorable terms with contractors, securing high-quality services at competitive prices.
  • Reduced expenses for the organization by renegotiating contracts with vendors and suppliers.
  • Oversaw financial management, budgeting, and forecasting to ensure fiscal responsibility and sustainability.

School Bus Driver

Evangeline Parish School Board
08.2009 - Current
  • Transport Children to and from their home to school
  • Transport children to and from field trips

Field Rep Supervisor

House Of Mercy Inc.
01.2009 - 11.2017
  • Completed paperwork in full, on time and with high accuracy.
  • Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
  • Assisted in training new team members, resulting in increased productivity and overall team performance.
  • Maintained detailed records of client interactions, ensuring accurate data collection for future reference and reporting purposes.

Billing and Scanning Supervisor

House Of Mercy Inc.
10.2007 - 11.2017
  • Supervise and schedule 200 employees
  • Use coded data to produce and submit claims to insurance companies
  • Work directly with the Insurance company and healthcare provider
  • Review and appeal unpaid insurance coverage
  • Verify patients insurance coverage
  • Answer patients billing questions
  • Manage the company Accounts Receivable
  • Developed schedules to maximize resource allocation and meet departmental goals.

Scheduling Supervisor

House Of Mercy Inc.
01.2007 - 11.2017
  • Improved employee satisfaction by addressing scheduling conflicts promptly and fairly.
  • Maintained accurate records of employee attendance, leave requests, and other time-sensitive data for payroll processing purposes.
  • Enhanced communication between departments with regular updates on schedule changes and adjustments.

Accountant

House Of Mercy Inc.
01.2010 - 01.2014
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.

Office Manager

House Of Mercy Inc.
01.2009 - 01.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Education

High School Diploma -

Ville Platte High
Ville Platte, La
01.1981

Skills

  • Billing Supervisor
  • Field Representative
  • Communication with State Workers
  • Computer Skills
  • Word
  • Scanning files into system
  • Organizational leadership
  • Operations management
  • Accounting principles
  • Regulatory compliance
  • Human resources management
  • Administrative management strategies

Timeline

Director/Administrator

Truth Faith 2, LLC
11.2017 - Current

Accountant

House Of Mercy Inc.
01.2010 - 01.2014

School Bus Driver

Evangeline Parish School Board
08.2009 - Current

Field Rep Supervisor

House Of Mercy Inc.
01.2009 - 11.2017

Office Manager

House Of Mercy Inc.
01.2009 - 01.2014

Billing and Scanning Supervisor

House Of Mercy Inc.
10.2007 - 11.2017

Scheduling Supervisor

House Of Mercy Inc.
01.2007 - 11.2017

High School Diploma -

Ville Platte High

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Cynthia Charles