Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Cienfuegos

Decatur

Summary

Highly organized and communicative individual experienced in providing exceptional customer service in busy environments. Skilled in managing multiple tasks with accuracy and efficiency. Committed to delivering best customer service and positive relationships with customers.

Overview

4
4
years of professional experience

Work History

Office Cleaner

Spectrum Officeworks
Decatur
08.2024 - Current
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Swept and mopped the floors throughout the office building, and vacuumed.
  • Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
  • Followed safety protocols when using hazardous chemicals for cleaning purposes.

Chiropractic Assistant

Healthsource Chiropractic of Decatur
Decatur
08.2023 - 08.2024
  • Managed the practice's schedule, made appointments for patients, determined availability, and confirmed appointments with patients.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Answered important phone calls and responded to e-mails promptly to build connectivity.
  • Experience with shooting x-rays.
  • Performed data entry and administrative duties such as filing, scanning documents and updating database.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing and helping patients with diverse needs.
  • Efficiently performed insurance verifications, pre-certifications, and pre-authorization functions.
  • Warmly greeted each patient by name as they checked in for appointments and ensured the waiting area remained in excellent condition.
  • Abided by HIPAA laws regarding the sharing of personal medical information and called in prescriptions to appropriate pharmacies under the chiropractor's direction.

Sales Associate

Old Navy
01.2023 - 07.2023
  • Introduced promotions and related opportunities to customers, cross-selling products to increase purchase quantities.
  • Responsible for ensuring a positive customer experience and implementing loss prevention measures, processing multiple types of transactions.
  • Maintained an orderly appearance throughout the sales floor.
  • Processed cash and credit payments as a cashier, using point-of-sale (POS) systems.
  • Inventoried stock and requisitioned new inventory.
  • Supporting the sales floor, fitting rooms and marking down items.

Gym Staff Member

Decatur Athletic Club
Decatur
09.2022 - 11.2022
  • Assisted in the development and implementation of safety protocols for the gym.
  • Maintained a safe and clean environment by sanitizing and disinfecting equipment after each use.
  • Participated in community events and activities to promote the gym.
  • Performed opening and closing duties and restocking supplies.

Store Manager

GNC, General Nutrition Center
01.2021 - 08.2022
  • Led a team of sales associates, providing coaching and training to improve sales performance.
  • Developed and implemented strategies to increase store traffic.
  • Managed store merchandise to ensure product availability and customer satisfaction.
  • Developed KPI tracking system to monitor store performance and identify areas for improvement, leading to a.
  • Monitored store stock levels to ensure adequate inventory.
  • Implemented effective loss prevention strategies to reduce shrinkage.
  • Utilized POS systems to oversee daily store operations.
  • Developed and maintained positive relationships with customers.
  • Developed and implemented store policies and procedures to ensure compliance with company standards.

Education

Certification - Medical Administrative Assistant

Calhoun Community College
Decatur, AL
04.2023

High School Diploma -

Austin High School
Decatur, AL
05.2020

Skills

  • Bilingual communication
  • Telephone etiquette
  • Payment processing
  • Time management and prioritization
  • Basic mathematics
  • Computer proficiency
  • Effective communication
  • Self-motivation
  • Interpersonal skills
  • Documentation management
  • Medical terminology expertise
  • Inventory management
  • Treatment planning
  • Routine maintenance
  • Cleaning techniques
  • Teamwork and collaboration

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Office Cleaner

Spectrum Officeworks
08.2024 - Current

Chiropractic Assistant

Healthsource Chiropractic of Decatur
08.2023 - 08.2024

Sales Associate

Old Navy
01.2023 - 07.2023

Gym Staff Member

Decatur Athletic Club
09.2022 - 11.2022

Store Manager

GNC, General Nutrition Center
01.2021 - 08.2022

Certification - Medical Administrative Assistant

Calhoun Community College

High School Diploma -

Austin High School

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Cynthia Cienfuegos