Cynthia Cipperly
Recruiter/Client Relations Expert/Bookkeeper/HR Coordinator
Bennett,CO
Summary
Accomplished administrative, HR and accounting expert bringing advanced conflict management and critical thinking skills developed over 20+ years of experience in related roles. Empowering and receptive leader with aptitude for building team morale and overseeing task and schedule coordination to optimize team strengths.
Guest Services professional with demonstrated success in optimizing policies, coordinating events and managing guest services operations. Well-versed in handling VIP guests and groups. Knowledgeable about customer preferences, industry standards and successful strategies for maintaining guest loyalty and building long-lasting relationships. Detailed and organized scheduler and calendar gate keeper.
Dedicated business development professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Consistently uses good judgement and is able to lead teams or work autonomously in a remote environment.
Overview
16
16
years of professional experience
Work History
Accountant and HR Coordinator
Todd Companies, Inc.
Louviers, CO
01.2021 - Current
- Accounts had not been reconciled in over a year. I as able to reconcile all accounts, produce accurate and up to date financial packets and get past due tax return data to CPA within 30 days of start date.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Evaluated and improved accuracy and completeness of financial records.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
- Identified and investigated variances to financial plans and forecasts.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Accounts Receivable Specialist
CDI Environmental Contractors
Sedalia, CO
10.2018 - 12.2020
- Collected more than 4 million dollars of 90 day + past due accounts in under 60 days.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Director of Guest Services and Events
Southeast Christian Church & School
Parker , CO
01.2016 - 09.2018
- Set and managed policies for concierge services and guest relations.
- Reviewed upcoming events and planned for expected challenges.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Managed, scheduled, and recruited 300+ volunteers for various roles within th church.
- Created and delivered effective training materials and courses.
- Developed and implemented strategies to improve guest experiences and build loyalty.
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
- Maintained detailed department annual budget.
Director of Administration
JDS Professional Group
Denver, CO
08.2006 - 12.2015
- Started as Executive Assistant to CEO who managed 5 companies under one umbrella. During my tenure at the firm I was promoted to Director of Administration within 2 years. I supported a group of 4 partners and lead a team of 8 administrative staff as well as the IT department.
- Supported timely and accurate administrative task completion.
- Entered and maintained departmental records in company database.
- Generated reports, uploaded documents into digital storage and prepared client case affidavits.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Drove workflow improvements by streamlining processes.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Developed top talent and coordinated background checks and on-boarding and exit processes.
- Spearheaded internal communication initiatives to foster timely order completion and deadline management.
- Decreased corporate costs by researching pricing, ordering and maintaining office equipment.
- Prepared monthly financial statements in Quickbooks for partner group presentation.
- Partnered with business leaders to achieve financial performance, expand clients and services and foster inclusive culture for all employees.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Skills
- Sales Force Software
- Recruitment Strategies
- Staff Compensation
- Payroll Processing
- Performance Appraisal
- Procedures Compliance
- Management Consulting
- Retention Program Development
- Effective Communicator and Public Speaker
- Financing Oversight
- Records and Database Management
- Payment Collection
- Office Administration
- Aging Reports Analysis
- Proactive and Self-Motivated
- Accounts Payable and Receivable
- Bank Statement Reconciliation
- Account Auditing
- Financial Recordkeeping
- Accurate Payment Posting
- Bill Payment and Recordkeeping
- Critical Thinking and Analysis
- Accounting Software Systems
- GAAP Accounting Practices
- Business Operations and Forecasting
- General Ledger
Affiliations
- World Orphans,
- Royal Family Kids
- International Association of Administrative Professionals
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Accountant and HR Coordinator
Todd Companies, Inc.
01.2021 - Current
Accounts Receivable Specialist
CDI Environmental Contractors
10.2018 - 12.2020
Director of Guest Services and Events
Southeast Christian Church & School
01.2016 - 09.2018
Director of Administration
JDS Professional Group
08.2006 - 12.2015
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