Cynthia Clark
Eagle River
Summary
Accomplished in enhancing patient and client outcomes at Alaska Behavioral Health, I leverage expert knowledge in Electronic Medical Record (EMR) systems and exceptional empathy training. Demonstrated success in community resource navigation and crisis response, I excel in challenging environments, significantly improving service delivery and patient care with a focus on recovery-oriented practices.
Professional healthcare worker with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
11
11
years of professional experience
Work History
PSA / PCT
Alaska regional hospital
02.2025 - 09.2025
- Patient Care Technicians can have particular duties and responsibilities that are unique to this job. Some of the duties are related to their character since this job requires a higher level of patience and compassion. Other duties include:
- Checking patients' blood pressure, heartbeat, and pulse regularly, more than one patient required this need.
- Providing compassionate care by listening to patients’ concerns and guiding them by answering any questions or concerns for the floor on which I was working.
- Monitoring patients' conditions and providing updates to the healthcare team.
- Turning, repositioning, and moving patients between beds, wheelchairs, and seats.
- Helping patients use the bathroom and dress.
- Monitoring patients' food and liquid intake.
- Escort patients to get X-rays and other imaging tests.
- Providing continuous observation and monitoring of high-risk patients. Identifying potential hazards or changes in patient condition.
- Assisted nursing staff in providing direct patient care and support during daily activities. This resulted in, at most, 8 patients who showed up to the groups.
- Assisted nursing staff with patient care and daily activities to ensure comfort and safety
Clinical Associates II
Alaska Behavioral Health
01.2022 - 01.2024
- Advocated for clients during meetings with landlords, employers, or other community members, as necessary.
- Help patients recover from mental and physical illnesses by obtaining access to healthcare, financial, and educational assistance.
- Developed relationships with local service providers to enhance support networks for residents.
- Assessed clients' needs and connected them to appropriate community resources.
- Provided crisis intervention services when needed, including conflict resolution and mediation between residents.
- Assisted clients in finding suitable employment opportunities and accessing vocational training programs.
- Managed efficient and successful transitions from care facilities to step-down environments, and at-home care.
- Assisted clients with overcoming dependencies, illnesses, and life-changing injuries.
- Maintained accurate case notes and documentation of client progress and interactions.
- Coordinated individualized care plans for residents in the supportive housing program.
- Managed caseloads effectively to ensure the timely completion of all required tasks and responsibilities.
CERTIFIED MEDICAL ASSISTANT
LA TOUCHE PEDIATRICS
01.2020 - 01.2022
- Creating a welcoming and positive environment at the pediatric facility
- Obtaining patient information and updating health records
- Scheduling follow-up appointments, procedures, and tests
- Recording patients' vitals and administering vaccines
- Maintaining the cleanliness and hygiene standards of the facility
- Explaining tests and procedures to young patients and their families in a reassuring way
- Aiding patients and their families to locate the facility's consultation offices and examination rooms.
- Stocking and sterilizing examination rooms between patients
- Aiding pediatric healthcare professionals to examine and treat distressed young patients.
- Performing other administrative duties related to the facility on request.
- Aid in many procedures with physicians.
PSYCH NURSE ASSISTANT III
ALASKA PSYCHIATRIC INSTITUTE
01.2015 - 01.2020
- Supported patients at once with skilled nursing support, including administering medications and collecting specimens.
- Managed patients' safety and security, keeping individuals to authorized areas and removing potentially harmful items.
- Utilized crisis intervention techniques to maintain patient safety.
- Participated in treatment team meetings to discuss patient progress and care plans.
- Offered patients stimulating recreational activities.
- Taught coping skills and stress management techniques to help patients better manage their mental health symptoms.
- Completed required documentation accurately and promptly after each shift or interaction with patient.
- Observed patient behavior and documented any changes or concerns to report to nursing staff.
- Escorted patients to therapy sessions, outdoor activities, and appointments.
- Assisted patients with new and challenging environments by offering emotional support and orienting patients to the ward.
- Transported patients to appointments and on authorized excursions.
Education
High School Diploma -
Juneau Douglas High School
Juneau, AK06-2003
No Degree - Basic Life Support
American Heart Association
09-2024
Phlebotomy Technician/ ECG Specialist - Healthcare
Alaska Career College
Anchorage, AK03-2026
Skills
- Accurate vital sign assessment
- Knowledge of clinical terminology
- Patient-centered recovery care
- Support for individuals with disabilities
- Effective problem resolution
- Resource identification and access
- Facilitating group sessions
- Crisis response
- Psychiatric Disorders Familiarity
- Excellent communication
- Leading activities
- Empathy training
- Goal setting
- Multitasking capacity
- Critical thinking
- Strong organizational skills
Timeline
PSA / PCT
Alaska regional hospital
02.2025 - 09.2025
Clinical Associates II
Alaska Behavioral Health
01.2022 - 01.2024
CERTIFIED MEDICAL ASSISTANT
LA TOUCHE PEDIATRICS
01.2020 - 01.2022
PSYCH NURSE ASSISTANT III
ALASKA PSYCHIATRIC INSTITUTE
01.2015 - 01.2020
High School Diploma -
Juneau Douglas High School
No Degree - Basic Life Support
American Heart Association
Phlebotomy Technician/ ECG Specialist - Healthcare
Alaska Career College
Typing: 45-50 WPM
I have the ability to type up to 50 wpm, while multitasking on other projects.