Cynthia Clayton

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Completed forms, reports, logs and records to quickly handle all documentation for staff and physicians.
• Provided medical transcription for Pulmonologist and Cardiologist.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.

• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Assisted management with special projects to complete all tasks by deadlines.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Maintained office calendars to track important dates and deadlines.
• Maintained databases and contact lists to keep important contact information accurate and up to date.
• Prepared detailed documents and reports in adherence administrative processes.
• Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
• Coordinated and scheduled meetings and appointments to keep organization running smoothly.
• Monitored and directed incoming mail and prepared outgoing mail.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Managed Little Green Light database
• Produced two annual appeals per year from start to finish
• Handled details of fundraisers

• Makeup Artist Trainer for Motives Cosmetics
• Started my business and worked with instate and out of state bridal parties, magazine clients, and professionals on weekends and holidays
• Prepared skin for makeup application by cleaning, moisturizing and priming.
• Assessed customer skin tone and complexion to determine appropriate products and materials to use.
• Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Applied makeup in accordance with clothing style.
• Applied various layers of makeup to performers and customers to obtain necessary effect and look.
• Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
• Scheduled onsite and offsite makeup appointments for clientele.
• Examined sketches, photographs and other references to get inspiration for desired look.
• Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
• Conferred with producers, customers and performers to determine desired appearance.
• Taught master classes to inspire potential makeup artists or help people expand knowledge and skills.
• Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Answered phone calls and emails to schedule client appointments.
• Used social media platforms to promote my services.
• Trained new makeup artists on makeup and skincare products and techniques.
• Increased revenue through effective customer service and inventory management.

Created and managed all fundraiser and friend raiser events for PBMC.

• Selected and ordered refreshments, decor and event materials.
• Solicited feedback from clients to assess event success and uncover opportunities for improvement.
• Coordinated florists, photographers, and musicians for events.
• Coordinated with kitchen or catering staff on delivery, timing and service style of food.
• Generated ideas to enhance and expand current event offerings.
• Coordinated with sales and marketing teams to publicize and promote events.
• Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
• Negotiated with vendors to achieve most favorable terms.
• Developed and implemented successful marketing plans to generate event revenue.
• Searched and negotiated suitable venues per setup requirements and budget constraints.
• Prepared invitations to send out to guest lists.
• Developed creative themes for events and created related activities to engage attendees.
• Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
• Implemented protocols and procedures to effectively manage planning process.
• Produced concept plans for high-profile corporate meetings and events.
• Coordinated transportation and parking arrangements for guests and vendors.
• Researched and identified new vendors and suppliers to obtain competitive pricing.

Set up a new outpatient clinic for the incoming Psychiatrist

• Collected data, input records and protected electronic files.
• Scheduled appointments and meetings, organized materials and prepared rooms.
• Delivered top-notch administrative support to 3 doctors and the Executive Director of the PARC Unit, promoting excellence in office operations.
• Maintained protocol throughout routine work days
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Filed paperwork and organized computer-based information.
• Updated and maintained confidential databases and records.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Greeted and admitted arriving patients, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Took notes and dictation at meetings.
• Screened personal and business calls and directed to appropriate party.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Made appointments for patients in both departments

Admitted inpatients and outpatients

• Verified insurance coverage to confirm patient coverage for necessary medical services.
• Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
• Accurately inputted patient and insurance information into company's computer system using [Software].
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
• Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
• Imaged and scanned patient and registration documentation into electronic patient records.
• Upheld HIPAA regulations and standards for protecting patient information.
• Retrieved medical data for physicians and patients.
• Secured confidential patient information from unauthorized access.
• Studied and researched various medical terms as well as software and coding systems.
• Catalogued patient data in clinical databases and registries according to regulatory practices.

Secured proper permission for surgical patients

• Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.