Cynthia Clegg
Xenia,OH
Summary
Proven in enhancing client care and team efficiency, background spans roles from Substitute Teacher at Parallel and ESS Educational Services to Case Manager Supervisor. Leveraging several skills in social work and therapeutic counseling. Consistently achieve optimal outcomes in challenging professional client-focused environments. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills. Pride self on the dedication of positive outcomes. Invested Social Worker dedicated to forming trusting relationships and advocating for the best interest of clients. Expertise in Counseling and Case Management. Respectful and compassionate professional serving over 20 years as Licensed Social Worker, serving clients from an array of socioeconomic and diverse backgrounds.
Overview
25
25
years of professional experience
Work History
Substitute Teacher, K-12
Parallel and ESS Educational Services
2017.09 - 2020.03
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Social Worker
Independent Contracting
2008.01 - 2016.08
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Case Manager Supervisor
UMADAOP
2003.06 - 2007.05
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
- Managed budgetary responsibilities for the case management department, ensuring optimal allocation of resources based on client needs and program goals.
- Collaborated with interdisciplinary teams to develop holistic care plans addressing all aspects of clients'' lives.
- Oversaw accurate documentation of client progress notes, maintaining compliance with legal requirements as well as organizational policies and procedures.
- Collaborated with community members to develop and implement service initiatives.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Assessed community needs and identified resources for social and community service programs.
- Partnered with local organizations to expand access to social and community services.
- Monitored program performance and outcomes for successful delivery of services.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Family Specialist
Project Cure, Inc
1995.01 - 1999.11
- Provided Education per family dynamics in chemically dependent families
- Built and maintained strong partnerships with community organizations to support the diverse needs of families served, increasing access to vital resources.
- Conducted home visits regularly to assess living conditions, safety concerns, and overall familial well-being within their environment. Encouraged family members to express their emotions and concerns openly during counseling and therapy sessions, promoting improved emotional awareness
- Planned/implemented activities to increase family participated in the treatment process.
- Conducted therapeutic groups for the family and a separate group for the children of the clients'
- Reported child abuse in accordance with legal standards of mandatory reporter.
Counselor
Project Cure Inc
1995.08 - 1999.03
- Developed individual treatment goals based on history and diagnosis.
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring continuity of care for clients.
- Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
- Kept accurate and detailed records to track and document client progress.
- Advocated for clients'' needs within the legal system, ensuring access to essential services and support during rehabilitation efforts.
- Facilitated group and individual therapy in outpatient setting.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Facilitated family involvement in the recovery process, providing education on addiction dynamics and supporting healthy communication skills among family members.
- Conducted thorough assessments of clients'' needs, identifying appropriate interventions and therapies for optimal results.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
Education
Bachelor of Arts - Rehabilitation Counseling
Wilberforce University
Wilberforce, OH04.1984
Skills
- Excellent verbal and written communication
- Case management expertise
- Family assessment
- Confidentiality adherence
- Multidisciplinary team collaboration
- Substance Abuse Counseling
- Community Outreach
- Goal Setting per treatment Plan
- HIPAA
- Client Advocacy
- Client Records Management
- Treatment Planning
- Biopsychosocial Assessments
- Family Dynamics Counseling
- Individual Counseling
- Group Counseling
- Lesson Plan Development
Additional Information
Worked as a Licensed Social Worker from 1999 through 2017.
Timeline
Substitute Teacher, K-12
Parallel and ESS Educational Services
2017.09 - 2020.03
Social Worker
Independent Contracting
2008.01 - 2016.08
Case Manager Supervisor
UMADAOP
2003.06 - 2007.05
Counselor
Project Cure Inc
1995.08 - 1999.03
Family Specialist
Project Cure, Inc
1995.01 - 1999.11
Bachelor of Arts - Rehabilitation Counseling
Wilberforce University
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