Cynthia Coker
Cambridge,MD
Summary
Enthusiastic Medical Coder/Biller eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Revenue Cycle Managment and training in claims submission, pre-authorizations, insurance verification, coordination of benefits, payment posting/allocation, and collections.
Knowledgeable about scheduling and other front office duties. Motivated to learn, grow and excel in Medical Coding and Billing field. Team-oriented, dependable and performance-driven.
Overview
16
16
years of professional experience
Work History
Billing Specialist
Atlantic Retina Center
Salisbury, MD
02.2022 - 08.2022
- Medical claims processing
- Obtaining Prior Authorizations
- Obtaining Referrals
- Payment collection and allocations
- Collection accounts processing
- Verification of insurances
Caregiver/Companion, Home Instead
Easton, MD
08.2021 - 02.2022
- Healthcare, Companionship, and Conversation
- Light Housekeeping tasks and meal preparation
- Errands and Transportation
- Medication Reminders
- Care for those with Alzheimer's and other illnesses
Room/ Breakfast and Laundry Attendant
Days Inn & Suites
Cambridge, MD
04.2019 - 08.2019
- Clean and turn over rooms for incoming guest
- Inspect, wash, dry and fold of all hotel laundry
- Set up and take down of guest breakfast bar
Electrical Assistant/ Office Assistant
Harvey's Electric
Cambridge, MD
04.2016 - 02.2019
- Utilized customer service skills in assisting customers with their home service needs in an accurate and timely manner
- Scheduling of Appointments
- Data entry and management of customer account information
- Maintenance of customer demographics
- Preparing and processing customer invoices and receiving and processing payments
- Assisted Certified Electrician in wiring of new and re-wiring of old structures
- Purchasing/Delivery of materials
- Trim out of homes
Emergency Communications Specialist/ Quality Assurance Officer
Dorchester County
Cambridge, MD
09.2004 - 12.2016
- Dispatched appropriate units and resources to Police, Fire, EMS, and other public safety incidents
- Provided communications between public safety resources and responders
- Accurate and timely utilization of County computer-aided dispatch system for complaint taking, location verification, resource dispatching, and coordinating public safety incidents
- Transmission and retrieval of information while following local state and federal guidelines
- Fast and accurate data entry of information on a variety of forms, logs, and computer screens in real time
- Assisting Emergency Callers with BLS and CPR instructions as appropriate
- Quality Assurance checks of 911 calls for compliance, accuracy, and customer service.
Education
High School Diploma in Diploma -
Certificate in Electronic Health Records Specialist -
2020
National Certification in Electronic Health Records -
2020
Certificate in Medical Terminology - Medical Terminology
2021
Certificate in Medical Billing & Coding - undefined
National Certification Medical Coding
2021
Skills
Medical Billing
Medical Coding
EMR Systems
Revenue cycle
Skills
- Billing Systems and Software
- Collection Practices
- Records Organization and Review
- Insurance Knowledge
- Customer service support
- Coding error resolution
- Patient data compilation
- Insurance claims analysis
- Records management
- MS Office
- Dependable and Responsible
- HIPAA Guidelines
- Appointment Scheduling
- Medical office administration
- Typing 55 wpm
- Insurance Verification
- EMR / EHR
- Payment collection
Timeline
Billing Specialist - Atlantic Retina Center
02.2022 - 08.2022
- Caregiver/Companion, Home Instead
08.2021 - 02.2022
Room/ Breakfast and Laundry Attendant - Days Inn & Suites
04.2019 - 08.2019
Electrical Assistant/ Office Assistant - Harvey's Electric
04.2016 - 02.2019
Emergency Communications Specialist/ Quality Assurance Officer - Dorchester County
09.2004 - 12.2016
Cambridge South Dorchester - High School Diploma in Diploma,
Wor-Wic Community College - Certificate in Electronic Health Records Specialist,
National Healthcareer Association - National Certification in Electronic Health Records,
Chesapeake College - Certificate in Medical Terminology, Medical Terminology
Chesapeake College - Certificate in Medical Billing & Coding,
AAPC - , National Certification Medical Coding
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