Cynthia Cole
Rockwood,TN
Summary
To continuously grow and learn in my field, ever reaching greater heights with education and training.
Overview
11
11
years of professional experience
Work History
Care Giver / Sitter
Your Home Team Care
01.2023 - Current
- Taking care of patients that need extra help.
Care Giver
Silver Angle
12.2020 - 01.2023
- Team leader, Did Yearly Evaluation
- Trained New employees.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
Shipping and Receiver
Albahealth
08.2019 - 12.2020
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Associate / Cashier
US Money Pawn Shop
02.2018 - 08.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
Assistant Manager
O’Reilly’s
04.2015 - 02.2018
- Open and Closed Store
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
Trainer / Packer
Kimble Chase
11.2012 - 04.2015
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Completed daily orders with expert picking and packing of shipments.
Education
Associate -
Bryan University College
06.2024
High School Diploma -
Roane County High School
05.2011
Skills
- Team Player
- Multitasker
- Time Management
- Fast learner
- Housekeeping Duties
- Direct Supervision
- Following Directions
- Changing Diapers
- Personal Care Assistance
- Meal and Snack Preparation
- Vital Signs Management
- Exercise and Outdoor Activities
Timeline
Care Giver / Sitter
Your Home Team Care
01.2023 - Current
Care Giver
Silver Angle
12.2020 - 01.2023
Shipping and Receiver
Albahealth
08.2019 - 12.2020
Associate / Cashier
US Money Pawn Shop
02.2018 - 08.2019
Assistant Manager
O’Reilly’s
04.2015 - 02.2018
Trainer / Packer
Kimble Chase
11.2012 - 04.2015
Associate -
Bryan University College
High School Diploma -
Roane County High School