Cynthia Conner
Rocky Mount,VA
Overview
17
17
years of professional experience
Work History
Extrusion Machine Operator /Production Material Handler
Cornerstone Building Brands (Plygem)
01.2023 - 10.2025
- Started up and ran extrusion lines producing wide range of products for Vinyl industry OEMs.
- Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
- Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
- Monitored production processes to ensure quality and consistency of extruded products.
- Conducted routine inspections of machinery to identify potential issues early.
- Followed safety protocols to maintain a secure working environment during material handling tasks.
Waitress
Ruth's Place
05.2021 - 12.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order processing efficiently using POS systems.
- Trained new team members on menu knowledge and service standards.
- Assisted in inventory management by tracking supplies and placing orders.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Waitress
Lew's
04.2016 - 05.2021
- Enhanced guest satisfaction through attentive and personalized service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cleaning Specialist
Trinity Property Services
07.2012 - 06.2015
- Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
- Educated peers on best practices regarding safe and effective cleaning techniques, fostering a culture of continuous improvement.
- Assisted management in developing new strategies for improved efficiency in overall operations.
- Contributed to company reputation with consistently exceptional performance in all cleaning assignments.
Customer Service Representative / Secretary
Lake Inn Motel
11.2008 - 09.2012
- Managed customer inquiries and resolved issues to enhance guest satisfaction.
- Trained new staff on service protocols and operational procedures.
- Implemented process improvements to streamline check-in and check-out procedures.
- Assisted with scheduling to optimize front desk coverage during peak hours.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved accounting, service and delivery concerns.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Summary
Skilled manufacturing professional with hands-on experience in operating and maintaining extrusion machinery. Demonstrates strong problem-solving abilities, ensuring smooth production processes and maintaining high-quality standards. Known for effective teamwork, adaptability, and results-driven mindset. Proficient in machine setup, troubleshooting, and quality control.
Timeline
Extrusion Machine Operator /Production Material Handler
Cornerstone Building Brands (Plygem)
01.2023 - 10.2025
Waitress
Ruth's Place
05.2021 - 12.2022
Waitress
Lew's
04.2016 - 05.2021
Cleaning Specialist
Trinity Property Services
07.2012 - 06.2015
Customer Service Representative / Secretary
Lake Inn Motel
11.2008 - 09.2012
Similar Profiles
Kimberly HeckKimberly Heck
Customer Service Supervisor at Cornerstone Building Brands/Plygem WindowsCustomer Service Supervisor at Cornerstone Building Brands/Plygem Windows
SANAZ BAKHSHAEESANAZ BAKHSHAEE
CSA/ Operation MES Technical Advisor at Cornerstone Building BrandsCSA/ Operation MES Technical Advisor at Cornerstone Building Brands
Larry MarshLarry Marsh
Branch Manager at Cornerstone Building Brands/Fortify BuildingBranch Manager at Cornerstone Building Brands/Fortify Building
Kenneth BucknerKenneth Buckner
Sr. Manager, Infrastructure and Commercial Operations at Torc RoboticsSr. Manager, Infrastructure and Commercial Operations at Torc Robotics
Michael SmithMichael Smith
Maintenance Technician at Stik Pak SolutionsMaintenance Technician at Stik Pak Solutions