Cynthia Conrad

All phases and aspects of Commercial & Residential Cleaning and maintenance. Marketing. Job scheduling. Payroll. Inventory control. Banking and bookkeeping.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Inventory Control Manager, assuring all units are entered into inventory and floorplanned with bank. Maintaining such schedules via journal entries and balancing general ledgers. Posted all car deals. Set up all warranties. Prepared daily deposits and floorplan payments. Reconciliation of all pertinent schedules. Month end closing entailing balancing all books and general ledgers. Oversaw daily activities of Receptionist and Service Cashiers as well.