Cynthia Contreras
Pharr,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative or Customer Service employment by utilizing my skills. Organized and dependable and ready to assist employer achieve company goals.
Overview
10
10
years of professional experience
Work History
Substitute Teacher
PSJA ISD
10.2015 - 03.2020
- Followed classroom plans left by class teacher to continue student education.
- Maintained day-to-day classroom management and discipline to promote learning.
- Provided instruction for students in core subject areas.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Customer Service /Front Desk Receptionist
TS Moore Printing
10.2009 - 01.2014
- Greet and assist customers to enter office.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Fax, File, make copies.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Balance cash register daily.
- Invoice and take payments on active accounts.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Education
Certified Coding Specialist - Medical Coding
South Texas College
Mcallen, TX05.2011
Skills
- Disciplined
- Good Verbal and Written Communication
- Professionalism
- Typing Speed
- Office Equipment Operation
- Active Listening
- Organizational Skills
- Telephone Etiquette
- Confidentiality Maintenance
- Customer Service
- Attention to Detail
- Payment Processing
- Courteous and Professional
- Punctual and Reliable
Timeline
Substitute Teacher
PSJA ISD
10.2015 - 03.2020
Customer Service /Front Desk Receptionist
TS Moore Printing
10.2009 - 01.2014
Certified Coding Specialist - Medical Coding
South Texas College