Cynthia Cooper
Jonesboro,AR
Summary
Motivational leader with top-notch communication, organizational and strategic planning abilities. Experienced working with victims of domestic violence, dating violence, sexual assault, sexual harassment, and stalking. Experienced working with abused and/or neglected children and their families.
Overview
13
13
years of professional experience
Work History
Investigator/Deputy Title IX Coordinator
Arkansas State University/Office of Title IX & Institutional Equity
11.2023 - Present
- Oversee, coordinate, and ensure investigations of sexual assault, sexual harassment, stalking, domestic violence, dating violence, bias, and discrimination are adequate, reliable, timely, confidential, and impartial
- Conduct interviews with all parties and witnesses regarding alleged violations of university’s Title IX policies and anti-discrimination policies
- Share investigative evidence with all parties for their review
- Write investigative reports that fairly summarize relevant evidence
- Facilitate regular training, consultation, and technical assistance to students, staff, and faculty on university policies related to Title IX and bias/discrimination
- Assist sexually assaulted victims with resources and supportive measures
- Work closely with various departmental personnel on campus to ensure Title IX laws and regulations are understood, implemented, and adhered to
- Help create and maintain a welcoming, supportive, equitable, and safe environment for all students, staff, and faculty members.
Foster Parent Trainer
UALR - MidSOUTH Training Academy
07.2019 - 11.2023
- Facilitated the contracted pre-service training curriculum, face-to-face and virtual, with prospective foster/adoptive parents who met the Division’s standards for approval
- Notified the appropriate DCFS staff members of any foster parent pre-service being offered to prospective foster/adoptive parents
- Participated in the delivery of the contracted pre-service orientation training for approved DCFS staff and community providers
- Conducted SAFE home studies on prospective foster and adoptive homes
- Conducted visits with the applicants
- Completed program documentation and monthly reporting requirements
- Attended required monthly and quarterly meetings with Area 8 and Area 9 resource staff, to provide ongoing feedback regarding training needs.
Family Service Worker Supervisor - Investigation Unit
Division of Children and Family Services
12.2015 - 04.2019
- Served as the Investigation Unit Supervisor and ensured that the overall unit ran effectively and productively, in accordance with the Division of Children and Family Services' policies and procedures
- Reviewed, assigned, and monitored all received child abuse and neglect investigations to ensure timely initiated and completion of all assigned investigations
- Coordinated services with other agencies, when assisting clients
- Presented informational programs on agency's activities and services to local civic organizations and schools
- Provided individual staffing and consultation with investigators
- Held weekly unit meetings with unit staff members
- Served as an on-call supervisor
- Served on various committees
- Assisted with the training and assessment of new employees in the investigation unit
- Served on the interviewing and hiring committee
- Ensured professionalism of staff members, and exemplified professionalism always.
Director of Residential Services
Arkansas Department of Human Services/Jonesboro Human Development Center
05.2014 - 12.2015
- Directed the overall operation of the Residential Services Department, which had approximately 145 employees
- Developed, revised, and reviewed departmental policies and procedures
- Supervised activities of a large professional staff, through lower-level supervisors, by interviewing, approving hire recommendations, reviewing performance evaluations, and evaluating performance of incumbents
- Resolved staff problems by hearing/reading complaints and investigative reports, making decisions and taking corrective actions
- Interpreted work policies, procedures, and guidelines to staff members
- Reviewed situations that arose, to develop solutions to work-related problems
- Conducted inspections of the campus and homes for cleanliness, fire/safety hazards, and took the appropriate corrective action
- Functioned as an advocate for individuals served at the Jonesboro Human Development Center
- Interviewed, hired, and terminated employees
- Served on various committees
- Served as a great role model to all staff
- Presented workshops and training sessions on leadership
- Encouraged retention of staff.
DCC Program Coordinator
Northeast Arkansas Community Correction Center
11.2010 - 05.2014
- Worked independently and performed duties as the ACA Accreditation Manager
- Supervised and advised all staff regarding the accreditation process
- Prepared outcome measure reports
- Supervised and evaluated the performance of subordinates, and met with leadership staff, monthly
- Reviewed duty logs and inventory control sheets
- Approved purchase orders
- Served as an on-call duty officer
- Presented oral reports and submitted written reports
- Taught annual cultural diversity refresher training courses to staff members
- Provided interpretation of policies and procedures
- Served on the interviewing committee
- Served as a member of the executive management team for the facility
- Communicated effectively with each department within the facility.
Education
Master of Public Administration -
Arkansas State University
12.2009
Bachelor of Social Work -
Arkansas State University
08.2008
Skills
- Cultural Competency
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Organizational Skills
- Computer Skills
- Critical Thinking
- Calm Under Pressure
- Excellent Communication
- Active Listening
- Decision-Making
- Problem Resolution
Timeline
Investigator/Deputy Title IX Coordinator
Arkansas State University/Office of Title IX & Institutional Equity
11.2023 - Present
Foster Parent Trainer
UALR - MidSOUTH Training Academy
07.2019 - 11.2023
Family Service Worker Supervisor - Investigation Unit
Division of Children and Family Services
12.2015 - 04.2019
Director of Residential Services
Arkansas Department of Human Services/Jonesboro Human Development Center
05.2014 - 12.2015
DCC Program Coordinator
Northeast Arkansas Community Correction Center
11.2010 - 05.2014
Master of Public Administration -
Arkansas State University
Bachelor of Social Work -
Arkansas State University
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