Cynthia Cornelius
Bowler,Wisconsin
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Shift Manager
Arby's
07.2023 - 01.2024
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
Cashier
Jps Foods
09.2022 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Food Server
North Star Mohican Casino Resort
09.2019 - 02.2021
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Education
No Degree - Business Administration And Management
College of Menominee Nation
Keshena, WI05.2025
Skills
- Equipment Troubleshooting
- Quality Assurance
- Safety Compliance
- Schedule oversight
- Employee Training
- Energetic and Enthusiastic
Timeline
Shift Manager
Arby's
07.2023 - 01.2024
Cashier
Jps Foods
09.2022 - 09.2023
Food Server
North Star Mohican Casino Resort
09.2019 - 02.2021
No Degree - Business Administration And Management
College of Menominee Nation
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