CYNTHIA CRUMLEY
Estill,SC
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Clerk
Sweet Bethel C.M.E. Church
01.1995
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Data Integrity Specialist
Eckerd Connects
07.2017 - 07.2022
- Enhanced data accuracy by implementing efficient validation processes and quality checks.
- Streamlined data entry procedures for improved consistency and reduced human error.
- Provided comprehensive administrative support to Eckerd Connects team, efficiently managing office operations, coordinating schedules, and handling correspondence to facilitate smooth organizational workflow.
- Spearheaded process improvements, resulting in significant time savings for data processing tasks.
- Conducted regular audits of datasets, identifying discrepancies and ensuring prompt resolution.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Secretary and Scheduler
Job Corps
03.2011 - 07.2017
- Enhanced office efficiency by preparing presentations, creating excel spreadsheets, filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and recording meeting minutes to secure accurate records.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Administrative Coordinator
Bamberg Forster Care & Clinical Services
07.2006 - 05.2010
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Oversaw inventory management tasks, maintaining adequate supplies to support daily operations without unnecessary expense or waste.
Administrative Specialist II
Jasper County
06.2003 - 07.2006
- Streamlined office processes by implementing efficient document management and filing systems.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Handled incoming and outgoing mail.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Optimized resource allocation by tracking inventory levels, ordering supplies, and managing budget constraints.
Education
Associate of Science - Early Childhood Education
Denmark Technical College
Carolina South Denmark, South Carolina01.2005
Associate of Arts - Business Administration & Office Systems Technology
Denmark Technical College
South Carolina Denmark, South Carolina01.1999
Skills
- Recordkeeping and Bookkeeping
- Multitasking and Prioritization
- Meeting Planning
- Spreadsheet Management
- Data Entry
- Calendar Management
- Minute Taking
- Appointment Scheduling
- Invoice Processing
- Supply ordering/Inventory
- Phone System Operation
- Document Control
Languages
English
Full Professional
References
References available upon request.
Timeline
Data Integrity Specialist
Eckerd Connects
07.2017 - 07.2022
Secretary and Scheduler
Job Corps
03.2011 - 07.2017
Administrative Coordinator
Bamberg Forster Care & Clinical Services
07.2006 - 05.2010
Administrative Specialist II
Jasper County
06.2003 - 07.2006
Administrative Clerk
Sweet Bethel C.M.E. Church
01.1995
Associate of Science - Early Childhood Education
Denmark Technical College
Associate of Arts - Business Administration & Office Systems Technology
Denmark Technical College
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