Cynthia Curley

Medical Coordinator

New Leaf

01.2020 - 04.2021

Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
Reduced appointment wait times for patients by effectively managing schedules and optimizing appointment bookings.
Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
Improved patient satisfaction by promptly addressing concerns, answering questions, and providing clear explanations of treatment plans.
Provided compassionate support to patients during difficult times, offering resources for emotional wellbeing alongside physical health treatments.
Collaborated closely with insurance companies to resolve any discrepancies or coverage issues on behalf of patients quickly, reducing financial stress for individuals and families.
Ensured compliance with all federal and state regulations related to medical practices by staying up-to-date on industry best practices and adapting internal policies accordingly.
Facilitated smooth clinic operations by assisting with administrative tasks such as filing, billing, and insurance verification.
Increased the efficiency of healthcare teams through effective collaboration and coordination among physicians, nurses, and support staff.
Maintained a clean and well-organized clinical environment by overseeing inventory management, equipment maintenance, and supply procurement.
Ensured accurate record-keeping by diligently maintaining electronic health records and updating patient information as needed.
Provided comprehensive training to new staff members, ensuring they were well-equipped with the knowledge and skills needed to excel in their roles as medical coordinators.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Communicated with patients, ensuring that medical information was kept private.
Ordered all pharmacy supplies and kept check on inventory levels.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Discussed medical histories with patients in effort to provide most effective medical advice.
Removed trash and straightened counters to keep medication area clean and tidy.
Streamlined patient intake processes by implementing digital solutions for form completion before appointments, reducing waiting room time significantly.
Removed trash and straightened counters to keep pharmacy area clean and neat.
Collaborated with store manager to maintain daily operations.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

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