Cynthia Davis-Hill
Snellville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Team Lead position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Financial Counselor/Financial Care Agent
PIEDMONT EASTSIDE MEDICAL CENTER
01.2021 - Current
- Secure resolving patient concern about outstanding balance on account
- Assist patient with completing Financial Assistance Application
- Performing cash audit daily/monthly to all department on site, while accurately processing all cashier functions and completing EOD for hospital daily deposit
- Educating patient on estimate on upcoming procures and review insurance benefits.
Registrar
PARALLON/EASTSIDE MEDICAL CENTER
01.2019 - 01.2021
- Responsible for verifying all patient demographics, insurance details and collect co-pays
- Perform admitting duties including explaining various forms such as patient rights and medical releases
- Assess method of payment for services, initiate processing, may refer to specialist for financial options
- Contact the nursing staff for emergency medical needs and answer patient and visitor questions
- Adhere to AIDET patient communication guidelines: Acknowledge, Introduce, Duration, Explanation, and Thank you.
Kitchen Assistant
COVENANT CHRISTIAN ACADEMY
01.2017 - 01.2019
- Responsible for assisting in the preparation and serving of meals and snacks and the clean up afterwards
- Also includes following menus and all phases of kitchen operations
- The position contributes to the smooth operations and functioning of the kitchen in adherence to health and food safety codes and the strict cleanliness of the kitchen and food service and storage areas
- Position may involve reassignment to various kitchens/centers as deemed necessary for program operations.
After School Assistant
01.2017 - 01.2019
- Ability to relate positively with young children in a mature and responsible fashion
- Assumes the responsibilities of the teacher after the teacher’s departure each day and during the absence of the teacher throughout the afternoon
- Helps implement the daily homework plans and afternoon activities
- Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds
- Assists and coordinates snacks, meals, nap time and bathroom activities
- Provides the children with verbal praises and acceptance while providing clear and consistent expectations for the children's behavior.
Development Process Coordinator
MEDQUEST ASSOCIATES, INC
01.2015 - 01.2017
- Assist in implementation of capital projects in Mezzia for approval; research and tracking
- Create and tracked purchase orders submissions and complete project within Lawson
- Process all Ryder/Penske monthly rental agreements’ for payment
- Provided detailed analysis of weekly report of drivers’ driving time to stay in DOT compliance.
Benefits/Medical Records Coordinator
MEDQUEST ASSOCIATES, INC
01.2013 - 01.2015
- Assist employees with benefits well maintaining data base and employee files
- Process all Benefits forms, forward to the appropriate carriers and file
- Keep accurate records of changes such as promotions, department transfers, personal data changes, and as well as benefits changes of plan or level of coverage
- Analyze patient requests and third party medical records requests, including subpoenas issued by a court, and determined appropriate course of action, legal and compliance departments as needed
- Log payments into billing system as miscellaneous type charges that are not directly related to specific imaging services which have a corresponding
- Maintain strict confidentiality with regard to medical records and other data.
Accounts Payable Specialist
01.2010 - 01.2013
- Process purchase orders three-way match on inventory invoices
- Maintain accrued payment for all of the utilities within the company
- Maintain vendor reports with updated information for outstanding payments
- Responsible for covering the receptionist desk; working the multiple phone system, reserving meeting, sorting and distributing mail to the appropriate department.
Education
Bachelor’s Degree in Finance -
Georgia Gwinnett College
Unknown, GAHealthcare Financial Management Association
Unknown, Unknown01.2023
Ashworth College
Unknown, Unknown01.2020
Ashworth College
Unknown, Unknown01.2019
Atlanta Career Institute
Atlanta, GA01.2017
Associate Degree in Accounting -
Balin Institute of Technology
Atlanta, GA01.1989
Skills
- CPR/BLS & First Aid Certified
- Vital Assessments / Ambulatory Skills
- Patient Care & Safety
- HIPPA & OASHA Complaint
- MS Office proficient
- Medtech
- Next Passport
- SAP
- Ceridian (HR/Payroll - ADP)
- Mezzia
- Lawson / Great Plains
- Expense report (Concur)
- Maintain personnel records
- Epic
- Financial Counseling
- Proficient in [Software]
- Patient Counseling
- Telephone Etiquette
- Insurance Verification
- Professional Relationship Building
- Attention to Detail
- Empathy and Compassion
- Time Management
- Problem Solving
- Insurance Decisions
- Banking
- Cash Handling
References
References Available upon Request
Timeline
Financial Counselor/Financial Care Agent
PIEDMONT EASTSIDE MEDICAL CENTER
01.2021 - Current
Registrar
PARALLON/EASTSIDE MEDICAL CENTER
01.2019 - 01.2021
Kitchen Assistant
COVENANT CHRISTIAN ACADEMY
01.2017 - 01.2019
After School Assistant
01.2017 - 01.2019
Development Process Coordinator
MEDQUEST ASSOCIATES, INC
01.2015 - 01.2017
Benefits/Medical Records Coordinator
MEDQUEST ASSOCIATES, INC
01.2013 - 01.2015
Accounts Payable Specialist
01.2010 - 01.2013
Bachelor’s Degree in Finance -
Georgia Gwinnett College
Healthcare Financial Management Association
Ashworth College
Ashworth College
Atlanta Career Institute
Associate Degree in Accounting -
Balin Institute of Technology
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