Cynthia Deltondo
Colo Springs,CO
Summary
General Manager - District Manager
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
20
20
years of professional experience
Work History
General Manager - District Manager
Quality Brands DBA DUNKIN
05.2008 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
District Manager
Baja Fresh Mexican Grill
09.2004 - 04.2008
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Education
No Degree - Social Work
University Of Southern Colorado
Pueblo, COGED -
Central High School
Pueblo, CO05-1979
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Training and Development
- Inventory Control
- P&L Management
- Budget Administration
- Proficient in Bottom Line Profit
Timeline
General Manager - District Manager
Quality Brands DBA DUNKIN
05.2008 - 10.2024
District Manager
Baja Fresh Mexican Grill
09.2004 - 04.2008
No Degree - Social Work
University Of Southern Colorado
GED -
Central High School
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