CYNDY DINSON
Crown Point,IN
Summary
Detail-oriented Administrative Assistant with strong experience in utility operations, legal administration, and customer service. Skilled in managing confidential information, supporting field and office personnel, preparing documentation, and coordinating schedules. Recognized for accuracy, professionalism, and the ability to manage multiple priorities in fast-paced, safety-focused environments.
Overview
9
9
years of professional experience
Work History
Remote Project Coordinator / Administrative Support
Blood Hound Utility Locating
01.2022 - Current
- Provide remote administrative support for a high-volume, safety-driven utility locating operation.
- Manage incoming calls, email communication, and customer inquiries with accuracy and professionalism.
- Prepare and distribute correspondence, job updates, scheduling confirmations, and operational reports.
- Maintain organized digital and physical filing systems, contact lists, and documentation.
- Handle confidential and time-sensitive information with strict accuracy and discretion.
- Support supervisors with scheduling, calendar management, reporting, and workflow coordination.
- Use Outlook, Teams, Excel, and internal tools to track communications and project details.
- Ensure administrative duties are completed in alignment with safety, quality, and on-time performance standards.
Legal Administrative Assistant / Notary
Olsen Legal Group
01.2017 - 01.2020
- Managed calendars, scheduled hearings, and coordinated attorney appointments.
- Drafted, formatted, and edited legal correspondence, memos, motions, and reports.
- Maintained detailed filing systems and confidential legal records.
- Processed mail, legal documents, and time-sensitive materials.
- Conducted research, took dictation, and prepared case materials.
- Coordinated office supplies, equipment repairs, and visitor support.
- Used Microsoft Office, MyCase, Odyssey, and PACER.
Sales Lead / Customer Service
Victoria’s Secret
01.2017 - 01.2019
- Provided exceptional customer service and supported store operations.
- Trained new staff on communication, service standards, and store procedures.
- Assisted management with documentation, daily reporting, and inventory coordination.
Education
Associate of Arts - Business Management
Ashford University
Skills
- Administrative & clerical support
- Scheduling & calendar management
- Multi-line phone handling
- Document preparation & proofreading
- Confidential information management
- Digital & physical file organization
- Report generation & data tracking
- Front office & visitor support
- Time management & prioritization
- Microsoft Office Suite (Word, Excel, Outlook, Teams)
Timeline
Remote Project Coordinator / Administrative Support
Blood Hound Utility Locating
01.2022 - Current
Legal Administrative Assistant / Notary
Olsen Legal Group
01.2017 - 01.2020
Sales Lead / Customer Service
Victoria’s Secret
01.2017 - 01.2019
Associate of Arts - Business Management
Ashford University
ADDITIONAL INFORMATION
- 7+ years administrative experience
- 5+ years customer service experience
- Strong understanding of compliance-driven environments
- Experience managing confidential and time-sensitive documents
- Able to lift up to 15 lbs and sit for extended periods
AVAILABILITY
- Monday–Friday
- 8-hour shifts
- Overtime as needed