Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cynthia Dorazio

Meridian,Idaho

Summary

Proactive caregiver and catering manager with extensive experience in patient care, customer service, and event management. Skilled in daily living assistance, cash handling, and high-quality food preparation, ensuring client satisfaction and safety. Bringing strong ethics, attention to detail, and a proven ability to manage multiple tasks efficiently.

Overview

27
27
years of professional experience

Work History

Cashier / Seasonal Work

Target
Meridian, ID
10.2019 - 12.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Care Giver

Home Instead
Boise, ID
05.2016 - 10.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Over 2,000 hours of assisting patient's
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Worked with the Elderly suffering from Dementia and Alzheimer's.
  • Helped Bathe Clients that needed assistance.
  • Engaged patients in meaningful conversation, socialization, and actiivity's while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

Catering Manager/Small Business Owner

Dorazio Catering 2000
Meridian, ID
01.1998 - 12.2016
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Helped prepare and serve meals for parties anywhere from 15 people to 1,000 people a day. We could also have 2 or 3 functions going on at the same time or in the same day.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering ne
  • Hands on, while managing high-quality food preparation and presentation, ensuring consistent client satisfaction
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
  • Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
  • Designed catering packages to increase sales and customer experience.
  • Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires
  • Enhanced Dining Tables Setting and Dining Hall with seasonal decor
  • Bookkeeping / accounts payable and receivable
  • Monthly Ledger's / online preparation
  • Year End Statements / online preparation
  • Time cards and payroll
  • Bank Deposits

Bookkeeper / Manager / Owner Small Family Business

Dorazio Italian Gardens
Elko, NV.
05.1993 - 12.1997
  • Accomplished multiple tasks within established timeframes.
  • In charge of 15 employee's feeding about 300 to 500 people a day.
  • Opened 6 day's a week
  • Fine Dinning / Opened for Lunch and Dinner
  • Fine Dinning on the outside Patio's
  • Banquets
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Multi tasked, Manager, Bookkeeper, Bartender, Hostess, Food preparations, Food and Liquor Orders, Menu making, Time Cards, and Payroll.

Education

Some College (No Degree) - Accounting

Great Basin College
Elko, NV
09.1997 - 05.1997

Some College (No Degree) - English Literature

Boise State University
Boise, Idaho

Skills

  • Respectful and Compassionate
  • Customer Service of Excellent Standards
  • Time Management
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking
  • Emotional Support
  • Strong Ethics
  • Attention to Detail
  • An eye for design
  • A great cook
  • Personal Hygiene Assistance
  • Patient Care
  • Basic Housekeeping

Accomplishments

  • Used Microsoft Excel for our Small Family Business's

Daily, Monthly, and Yearly Ledgers

  • Supervised team of up to 10 staff members.
  • Achieved Repeat Customer's through the years. and had Staff member's work for us up to 5, even 10 years while they advanced in their education
  • Our small Family Business was like Family.
  • Our Catering Business, and Restaurants were known for it's great taste, and it's taste consistency. For it's friendly customer service, and it having a great reputation for being ontime, great pricing for what we offered, and exceptional standards.
  • Collaborated with Staff members on how important it was to be hygienic, wear pressed clothing or uniforms, stand tall, smile, be courteous, be punctual, and work as a team member. We are a success when we all work together,

Timeline

Cashier / Seasonal Work

Target
10.2019 - 12.2019

Care Giver

Home Instead
05.2016 - 10.2019

Catering Manager/Small Business Owner

Dorazio Catering 2000
01.1998 - 12.2016

Some College (No Degree) - Accounting

Great Basin College
09.1997 - 05.1997

Bookkeeper / Manager / Owner Small Family Business

Dorazio Italian Gardens
05.1993 - 12.1997

Some College (No Degree) - English Literature

Boise State University
Cynthia Dorazio