Summary
Overview
Work History
Education
Skills
Key Projects And Achievements
Certification
Forage Job Simulations
Timeline
Generic

Cynthia Dorcas Kalapala

Worcester,MA

Summary

Motivated individual with experience in business analytics and data visualization. Known for strong problem-solving abilities and technical skills, ready to support data-driven projects that enhance organizational performance.

Overview

1
1
Certification

Work History

Website Content Manager

Learning Unlimited
Cambridge, Massachusetts
08.2025 - Current
  • Monitored user feedback on webpages and implemented changes to enhance user experience.
  • Managed production of web-based content, including text, images, videos, and audio files.
  • Coordinated with internal departments to ensure timely updates of content delivery.

Education

Master of Science - Business Analytics

Clark University Graduate School of Business
Worcester, MA
05-2025

Bachelor of Commerce - Computer Applications

Wesley Degree College for Women
Secunderabad, India
01.2023

Skills

  • Python and PySpark
  • Data analysis with Power BI
  • Workflow automation with Knime
  • Web development using Wix
  • Machine learning techniques
  • SQL database management
  • Salesforce expertise
  • Team collaboration and teamwork
  • Problem solving and critical thinking

Key Projects And Achievements

 Infosystems for Analytics - Supply chain Management Systems For Amul

  • Conducted an in-depth analysis of Amul’s supply chain and cooperative model, focusing on integration of information systems for milk procurement, logistics, and warehousing.
  • Researched and evaluated the role of Transport Management Systems (TMS), Warehouse Management Systems (WMS), Automated Milk Collection Systems (AMCS), and Automated Storage & Retrieval Systems (ASRS) in improving efficiency, transparency, and resilience.
  • Assessed challenges such as the bullwhip effect, data privacy, and high implementation costs, and provided strategic recommendations for optimization and risk management.

Advanced Big Data Computing - Predicting Cardiovascular Disease Through Data Analytics 

  • Built machine learning models in PySpark to predict cardiovascular disease risk using a Kaggle dataset of medical, lifestyle, and demographic variables.
  • Conducted data preparation, feature engineering, and statistical analysis (Chi-square, T-tests, correlation, logistic regression).
  • Implemented classification models (Logistic Regression, Decision Trees, Association Rules) with an ROC AUC of 0.77.
  • Delivered actionable insights on lifestyle, physical health, and dietary risk factors, supporting early prevention strategies.

Marketing Research - Clark University Campus Store  (Real-Time Project) 

  • Conducted a real-time analytics project using survey data collected from students and faculty to evaluate purchasing behavior and satisfaction at the Clark Campus Store.
  • Utilized SPSS for statistical analysis and Python (Pandas, Matplotlib) for data processing and visualization.
  • Identified key trends in product demand, pricing, and customer satisfaction, and proposed strategies to optimize inventory and sales.

Visual Analytics and Business Intelligence - Impact of Social Media and Technology Use on Mental Health

  • Analyzed relationships between social media usage, technology habits, and mental health outcomes (stress, anxiety, sleep quality) using Python and Power BI.
  • Conducted both primary data collection (self-administered surveys) and secondary data analysis (Kaggle datasets on technology use and mental health).
  • Explored how time spent online, age, and gender influence mental well-being and identified vulnerable populations.
  • Applied descriptive statistics, logistic regression, decision trees, and visualization techniques to detect trends and correlations.

Machine Learning : Credit Card Transaction Fraud Detection

  • Developed a machine learning system to detect fraudulent credit card transactions using a dataset of 1 million transactions from Kaggle.
  • Preprocessed and engineered features including age groups, category risk, transaction time, and state-level risk, while handling imbalanced data with under-sampling techniques.
  • Implemented and compared multiple models: Logistic Regression, Lasso Regression, Random Forest, KNN, SVM, and XGBoost.
  • XGBoost achieved the highest performance with 94.56% accuracy, 94.3% precision, and 94.79% recall, identifying key predictors such as transaction amount, category risk, and age group.
  • Provided actionable insights for businesses on situational security measures, demographic-based monitoring, and policy optimization to reduce fraud losses.

Certification

  • Digital Marketing Certification
  • PCEP-Certified Entry-Level Python Programmer
  • SEMrush Academy Certification
  • Acing Your Strategy: A Human Approach to Successful Business Planning
  • Accelerating Digital Transformation

Forage Job Simulations

  • BCG Data Science Simulation, Performed churn analysis with Python (Pandas, NumPy), engineered random forest model (85% accuracy), and delivered executive summary.
  • Tata Data Visualization Simulation, Built decision-support visuals for senior leadership using effective data presentation.
  • New York Jobs CEO Council Simulation, Debugged and added features in a billing system to improve invoice communications.
  • Quantium Analytics Simulation, Analyzed transaction data for commercial insights and strategic recommendations.
  • British Airways Data Science Simulation, Built predictive models and analyzed customer reviews to explore buying behavior.

Timeline

Website Content Manager

Learning Unlimited
08.2025 - Current

Master of Science - Business Analytics

Clark University Graduate School of Business

Bachelor of Commerce - Computer Applications

Wesley Degree College for Women
Cynthia Dorcas Kalapala
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