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Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Cynthia D. Polnick

Sargent,USA

Summary

Dynamic and results-driven Senior Supply Chain and Operations Manager with a proven track record in manufacturing and oil and energy sectors. Expertise in leading high-performance teams and managing multimillion-dollar projects, utilizing lean manufacturing techniques to optimize key performance indicators (KPIs) while ensuring cost control and operational efficiency. Strong relationship-building skills with domestic and international clients foster loyalty and account retention through exceptional service delivery. Recognized for outstanding communication, conflict resolution abilities, and a steadfast commitment to quality and safety within cross-functional teams, consistently achieving 100% of deliverables within performance targets.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Service Planner

Trendsetter Engineering
Houston, TX
01.2024 - Current
  • Developed process documentation to streamline service planning and improve team communication.
  • Implemented data-driven strategies to forecast service needs and adjust plans accordingly.
  • Orchestrated deployment of new ERP software system to streamline business processes.
  • Trained new team members on service planning tools and best practices to ensure consistency in workflows.
  • Collaborated with stakeholders to define project requirements, ensuring alignment with organizational goals.
  • Evaluated existing processes for continuous improvement opportunities, enhancing productivity across teams by 35%.
  • Collaborated with cross-functional teams to improve communication and coordination between departments.
  • Designed comprehensive SOPs and LWIs to standardize processes and improve workflow consistency.

RETIRED/HOA TREASURER

DCCCLOA
Sargent, TX
04.2016 - 11.2023
  • Retired April 2015, to prepare house for sale and move to bay house in Sargent. April 2016 joined the HOA Board, elected Treasurer in August of 2016. Reconciled client accounts with Matagorda County Tax Records; eliminated duplicate billing, resulting in a true value of assets and back dues; collected over $50,000 in back dues allowing the Board to initiate weekly mosquito spraying, annual trash collection for large items, and more aggressive road maintenance and repair; assisted in repairing the negative opinion of the HOA with increased communication with homeowners and a more transparent financial reporting
  • Managed daily cash flow and budgeting processes to ensure financial stability.
  • Developed and implemented financial strategies to optimize resource allocation.

PROJECT MANAGER I

FMC TECHNOLOGIES, INC.
Houston, TX
01.2007 - 01.2015
  • Achieved on-time project delivery by expertly managing cost quotations, lead-times, and maintenance support for offshore projects with Petrobras, Freeport McMoRan, and Helix. Delivered successful outcomes through effective project execution and coordination. Resolved issues related to a failed experimental lead system for Petrobras by collaborating with FMC Engineering Services and project teams. Enhanced project team performance by providing mentorship on support processes and lead-times.
  • Led cross-functional teams to ensure project milestones were met on time and within scope.
  • Developed project plans utilizing Agile methodologies to enhance workflow efficiency.
  • Coordinated resource allocation, ensuring optimal use of personnel and materials across projects.
  • Monitored project progress through regular status reports, identifying risks and implementing mitigation strategies.

MASTER SCHEDULER/PLANNER IV

FMC Technologies
Houston, TX
01.2012 - 01.2014
  • Promoted from previous position. Provide and develop manufacturing production schedules encompassing analysis, budgeting, performance monitoring, and procurement to ensure the timely processing of work orders to accurately meet customer demands. Collaborate with engineering, and manufacturing production teams to implement comprehensive, strategic solutions.

RENTAL TOOL PLANNER III

01.2010 - 01.2012
  • Promoted from previous position. Planned and allocated the delivery of rental and completion tools utilizing Excel spreadsheets to ensure accuracy of the data initiated and spearheaded a reversal of the process of returned tools by focusing on its maintenance at the point of return, rather than at the time of client request. Processed daily, weekly, and monthly reporting for executive management

ASSEMBLY WORKSHOP LEAD/SDS RENTAL COORDINATOR

01.2008 - 01.2010
  • Promoted from previous position. Served in two capacities within the same unit. Managed the operations and the maintenance of a fleet of 600 units and supervised the daily activities and training of the assembly team of 4 direct reports, 10 contract employees, and 20 third party contractors. Demanded a greater respect for the quality, and safety and utilizations of the tools and efficiencies within the workshop environment.
  • As SDS Rental Coordinator, conducted research and managed the inventory of 300-400 rental tools, determining the age and condition of each unit. Oversaw stages of deliveries to ensure completeness of each project.

PRODUCTION CONTROL PLANNER – DRILLING

FMC Technologies
Houston, TX
01.2008 - 2010
  • Promoted from previous position. Researched and assessed the history and causes of incomplete work orders, ensuring the accurate processing of all documentation across multiple business units for successful outcome.

SQDC Liaison

01.2007 - 01.2008
  • Analyzed and inventoried all the non-conforming materials such as gate valves, wellheads, and couplers, collaborating with engineers and vendors to determine integrity of equipment, and facilitated repair when able, to return to inventory. Supervised 2 direct reports, accurately logged in new units and facilitated either the repair or disposal on a daily basis.

SCHEDULER/PLANNER/EXPEDITOR

G&H DIVERSIFIED MANUFACTURING, LP. HOUSTON, TEXAS
01.2003 - 01.2007
  • Managed the procurement, production schedules, and delivery of raw materials and finished goods inventory, such as lasers, MP25N plates, tubing, sheet metal and more. Coordinated shipping and receiving, and monitored the daily cost and inventory levels for stock-to-order items. Oversaw the daily activities and training of the production personnel, and reported month-end and year-end reports for financial analysis.
  • Synchronized the flawless execution of the manufacturing production teams with the fulfillment of orders, and coordinated with transportation and fleet logistic companies to ensure timely delivery schedules and 100% customer satisfaction and completion in delivery. Served as ISO internal auditor, and trained office staff on industry specific software, and company policies and procedures.
  • Interfaced with sales teams to provide realistic delivery times and current material prices. Coordinated and dispatched items from the Company’s long-standing, turnkey product lines.

BUYER

01.2002 - 01.2003
  • Sourced, negotiated pricing, and maintained certifications for $10M of raw materials including alloy, coil, plates, structural steel, and tubing, MROs, and outside services to ensure the smooth operation of two facilities.
  • Established vendor relationships, and negotiated prices, planning and ordering at discounted rates up to a year in advance, in order to ensure the best possible price and avoid the necessity for storage.

Education

Graduate -

Alief Hastings High School
Houston, Texas

Skills

  • Advanced proficiency in Microsoft Office Suite, SAP, SharePoint, IFS
  • SSGI Green Belt certification
  • Workflow optimization
  • Production scheduling
  • Inventory maintenance
  • Workflow management
  • Quality assurance
  • Data analysis
  • Demand forecasting
  • Supply chain management
  • Critical thinking

Accomplishments

  • Recognized the need for a critical improvement on the incorrect handling of returned rental tools. As Assembly Workshop Lead at FMC Technologies, Inc., facilitated changes in the policies and procedures by driving the behavior of 200 employees to properly grease the threads and cover all tools, resulting in a cost savings of $250,000 in recuts over a period of 8 months, and reversing the long lead period for the client delivery, ensuring a timely distribution without delays
  • As SQDC Liaison, filled the capacity in the absence of a manager to inventory and determine the functionality of non-conforming equipment in the Material Review Board (MRB), making comparisons of physical equipment versus electronic records, and resulting in a reduction of approximately 300 pieces of equipment items to just 12 items within 5 months.
  • As Production Control Planner, created and implemented a solution-based project for resolving the dilemma of incomplete work orders, resulting in the fulfillment of 105 orders to completion with only 30 in progress, and decreasing the lead time of 100+ days to an average of only 30 days, realizing a substantial increase in revenue.
  • Eight-time recipient of the Spotlight on Excellence Awards, given for leadership, improving team morale and the functionality of the projects, which were given by high-profile clients, as well as the project teams.

Certification

  • Leadership training through FMC University throughout the years included, Critical Conversations, Employment Law, Development & Coaching, Project Planning and Executions, QBQ, Subsea 101, and more. Additional training included ISO certification, CPIM training
  • Developed and Facilitated training for FMC employees as part of the FMC SAP Superusers team – including the following: Service Orders, Production Orders, Research, Basic MRP, etc.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Planner

Trendsetter Engineering
01.2024 - Current

RETIRED/HOA TREASURER

DCCCLOA
04.2016 - 11.2023

MASTER SCHEDULER/PLANNER IV

FMC Technologies
01.2012 - 01.2014

RENTAL TOOL PLANNER III

01.2010 - 01.2012

ASSEMBLY WORKSHOP LEAD/SDS RENTAL COORDINATOR

01.2008 - 01.2010

PRODUCTION CONTROL PLANNER – DRILLING

FMC Technologies
01.2008 - 2010

PROJECT MANAGER I

FMC TECHNOLOGIES, INC.
01.2007 - 01.2015

SQDC Liaison

01.2007 - 01.2008

SCHEDULER/PLANNER/EXPEDITOR

G&H DIVERSIFIED MANUFACTURING, LP. HOUSTON, TEXAS
01.2003 - 01.2007

BUYER

01.2002 - 01.2003

Graduate -

Alief Hastings High School