Cynthia Dubon
Largo,FL
Overview
12
12
years of professional experience
Work History
MENTAL HEALTH TECHNICIAN
BAYCARE MEASE DUNEDIN
03.2024 - Current
- Maintained a clean and safe environment to promote patient safety and comfort
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Promotes effective communication and therapeutic relationships with patients and team members.
- Monitor patients’ safety by 10-minute rounds
- Assist with patient admission based on unit needs.
Intake Specialist
Mease Dunedin Hospital
06.2025 - Current
- Completed intake assessment forms and filed clients' charts.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Offered compassionate and attentive guidance to patients during crisis situations.
- Supported office staff and operational requirements with administrative tasks.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
PATIENT CARE TECHNICIAN
Tampa General Hospital
06.2019 - 09.2020
- Maintained a clean and safe environment to promote patient safety and comfort
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Front Desk Receptionist
Tampa General Hospital
10.2021 - 09.2022
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
DINING AMBASSADOR
Tampa General Hospital
04.2018 - 06.2019
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and safe work environment.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Replenished condiments and other supplies at stations.
- Protected guests by following proper food handling procedures.
MESS ATTENDANT
Base Service Of Athens
06.2013 - 06.2019
- Stocked and rotated food items according to expiration dates.
- Monitored food temperature, discarding items not stored correctly.
- Pushed, pulled and transported large loads and objects.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
DELI ASSOCIATE
Walmart
10.2016 - 02.2018
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Education
High School Diploma -
Braulio Alonso High School
Tampa, FL06.2013
Skills
- Family support and assistance
- Excellent customer service skills
- Charting and clinical documentation
- Problem-solving
- Clinical documentation
- Behavioral management
- Patient advocacy
- Behavior observation
- Bilingual in English and Spanish
LANGUAGES
Spanish - Native or Bilingual
Timeline
Intake Specialist
Mease Dunedin Hospital
06.2025 - Current
MENTAL HEALTH TECHNICIAN
BAYCARE MEASE DUNEDIN
03.2024 - Current
Front Desk Receptionist
Tampa General Hospital
10.2021 - 09.2022
PATIENT CARE TECHNICIAN
Tampa General Hospital
06.2019 - 09.2020
DINING AMBASSADOR
Tampa General Hospital
04.2018 - 06.2019
DELI ASSOCIATE
Walmart
10.2016 - 02.2018
MESS ATTENDANT
Base Service Of Athens
06.2013 - 06.2019
High School Diploma -
Braulio Alonso High School