Hardworking individual bringing detailed-oriented approach to customer service and satisfaction. Possess excellent communication and problem solving strengths. Dedicated and experienced in fast paced situations. Offering deep understanding of food safety, OSHA and health code requirements. Comes equipped with 25 years experience in the food industry. Seeking employment in a harmonious environment with team effort, to be appreciated and respected for my skills and to be given the opportunity to learn and grow.
Overview
2026
2026
years of professional experience
Work History
Customer Service Cashier
Speedway
01.2025 - Current
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries, providing accurate product information and support.
Maintained cleanliness and organization of checkout areas to enhance customer experience.
Collaborated with team members to ensure timely restocking of merchandise.
Handled cash and credit transactions, ensuring accuracy in daily cash reconciliation.
Adapted quickly to changing store demands during peak service hours.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Counted money in drawers at beginning and end of each shift.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Utilized POS system to handle customer cash and credit card transactions.
Customer Service Cashier
Mac's Liquors
2024 - 09.2024
Implemented best practices for customer service, enhancing overall satisfaction levels.
Supported promotional activities by effectively communicating current offers to customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Answered product questions using knowledge of sales and store promotions.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Maintained cleanliness and organization of checkout areas to enhance customer experience.
Collaborated with team members to ensure timely restocking of merchandise.
Cook
Applebee's Neighborhood Bar and Grill
2022 - 03.2024
Prepared and cooked menu items according to established recipes and presentation standards.
Maintained kitchen cleanliness by adhering to food safety protocols and sanitation guidelines.
Collaborated with team members to ensure timely service during high-volume periods.
Assisted in inventory management by monitoring stock levels and minimizing waste.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Communicated closely with servers to fully understand special orders for customers.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Cook
Carver's Brewery
2018 - 09.2022
Trained new staff on food preparation techniques and proper equipment usage.
Adjusted cooking techniques based on customer feedback to enhance dining experience.
Implemented efficient workflow processes, resulting in reduced meal preparation times.
Enforced quality control measures to maintain consistency in food taste and presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Foil Machine Operator
Rocky Mountain Chocolate Factory Inc.
2014 - 05.2018
Adjusted machine settings based on product specifications and parameters.
Monitored equipment performance and conducted routine maintenance to minimize downtime.
Trained new operators on safety standards and machine operation procedures.
Collaborated with team members to optimize workflows and improve productivity.
Implemented process improvements, enhancing operational efficiency in production lines.
Troubleshot mechanical issues to maintain smooth operation of machinery during shifts.
Ensured compliance with health and safety regulations throughout production processes.
Reduced downtime with proactive equipment maintenance, including cleaning, lubrication, and replacement of worn parts.
Maintained accurate documentation related to production activities, ensuring compliance with company policies and regulatory requirements.
Contributed to continuous improvement initiatives by providing valuable feedback on equipment performance and potential areas for optimization.