Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CYNTHIA DUTRA

Newark,CA

Summary

I am looking forward to re entering The Property Management field

Overview

22
22
years of professional experience
1
1
Certification

Work History

REGISTERED TAX PREPARER

Cynthia Dutra ~ CRTP CTEC Income Tax Preparer
Newark, California
12.2022 - 02.2024
  • Corresponded with government agencies regarding discrepancies between submitted documents and actual amounts owed and refundable.
  • Conducted research on current trends in taxation law to stay up-to-date with changes.
  • Assisted customers with any questions they had about their taxes or filing status.
  • Compiled data from clients to accurately complete tax forms.
  • Provided guidance on financial decisions related to taxes.
  • Researched federal, state, and local laws to ensure compliance with regulations.
  • Analyzed financial information such as income statements and balance sheets to calculate tax liability.
  • Maintained accurate records of all client transactions and filings.
  • Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
  • Reviewed prior year's returns for accuracy and completeness before submitting them.
  • Assisted clients in responding to IRS notices of deficiency or audit findings.
  • Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
  • Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.

Office Administrator for Construction Business

GO OVERBOARD CONSTRUCTION
Newark, California
08.2014 - 07.2023
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Developed strong relationships with clients through excellent customer service skills.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Processed financial documents, contracts, expense reports and invoices.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
  • Drafted, edited and proofread technical documents related to bids proposals.
  • Advised management on selection criteria for new vendors or contractors.
  • ALL DEALINGS AT CITY HALL. ✓ Submitting Blue Prints ✓ Submitting Completed Building Permit Application ✓ Paying Permit Fees ✓ Green Halo ✓ Scheduling Building Inspections • Ordering Required Dumpsters & Or other Recycling Services to reduce our Constructions Carbon Footprint 👣 • Invoices • Billing Notices Regarding Payments Schedules Maintained all Vendors

Office Manager

F. O. R. K.
Hayward, CA
08.2010 - 01.2012
  • Contact: Napoleon Mejia 510-938-7555
  • Maintained filing system for records, correspondence and other documents.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Office Assistant

Staffmark
Santa Clara, California
01.2010 - 08.2013
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Provided administrative support to multiple departments as needed.

Janitorial Lead

EAT MY DUST
San Jose , CA
01.2011 - 12.2013
  • Monitored compliance with OSHA safety regulations related to sanitation practices and hazardous materials disposal procedures.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Swept and damp-mopped private stairways and hallways.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Delegated work to staff, setting priorities and goals.
  • Utilized the Janitorial Skills I learned from The O2 JANITORIAL UNIVERSITY
  • Thoroughly Cleaned All Offices in the San Jose Chamber of Commerce Building, including All Big individual Offices, Cubicles, Filing Rooms, Reception Areas, the Mezzanine, 8 Conference Rooms, The CHAMBER ROOM, 5 Break rooms, Kitchens on 4 floors, The Christmas in The Park floor, 2 Copy Rooms, 2 Vaults repurposed into Various businesses, cleaned the Haunted Basement Offices, Conference Rooms, and Kitchens.
  • Resolved conflicts among team members in a timely manner.
  • Supervised the preparation of rooms for events such as conferences or banquets.
  • Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
  • Provided guidance to janitorial staff on how to use specialized equipment such as floor scrubbers or carpet shampooers.
  • Managed the disposal of trash from buildings according to established guidelines and local laws.
  • Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
  • Performed minor repairs such as replacing light bulbs or fixing broken locks or door handles.
  • Monitored inventory levels of cleaning supplies and restocked as necessary.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Monitored cleanliness of lobby and other common areas.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Security Officer SHORELINE AMPHITHEATRE

Live Nation Worldwide Inc.
Redwood City , CA
07.2011 - 11.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Searched Guests at Gate following rules removing unacceptable items prior to entering the Venue
  • Patrolled Entire Grounds looking for People attempting to enter Venue any way imaginable other then buying tickets 😉 walking them or incorragable people off the grounds
  • Only 40 people using Tact and Sober Clear Decisions to control 30000 Fans per Concert. ie making sure, the show succeeds Safely, which is why Security has Rules. Securing The world's biggest Party, ending with No injuries etc

Shipping Clerk

Amazon.Inc
Fallon Fernley, NV
12.2006 - 10.2008
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

Apartment Manager

The Plaza Verde Apartments
Hayward, California
01.2002 - 12.2004
  • Contact: Richard Dunham 415-608-2962
  • Under my management, I got the Vacancies down to zero percent, I advertised through Housing Authority for Free+ Apartment Rental Magazine+ As in The Daily Review, Show units to Potential Tenants, process Rental Applications, run Credit Checks, contact References & former Landlords, Employment Verification, etc. If Tenant passed screening i'd complete * the New Resident Packet. Which included, Month to Month Rental Agreement + Check In/Out form + Tenants signed acknowledgement Forms they Received Copies of Rules Packet for Apartment Residents+ Keys + Key Fobs for Gate, all tenants *Ledger Cards up to date along with all * Rent Rolls, Mitigated various maintenance work orders in addition to Grounds upkeep, priorities all requests by urgency, Maintained Gated Pool, serviced 2 Laundry facilities on grounds, inspected for cleanliness daily, emptied coins for deposit at bank, managed all Tenants / Management issues, Prepare & Served all Notices following Rents Grace period for Non Payments, Bank deposits of Rents/Deposits, Programmed Computerized Gate entry, so guests could gain entry at keypad by Tenant either.by name or Apt number, Changed locks and sometimes Re keyed tumblers myself, all 44 Units could be Opened by My master key (for Emergencies or for Inspections of units after Notice of entry of course), many many other duties
  • 44-Unit Gated Community

Education

PTIN - ENROLLED AGENT

CTEC CALIFORNIA TAX EDUCATION COUNSEL
Hayward, CA
02-2023

Associate Degree - Business Administration

Santa Barbara Business College

Vocational - Landlord/Tenant Law

Agape~ School of Property Management

Skills

  • Tenant Screening
  • Tenant onboarding
  • Office Administration particularly regarding all Tenant / Management relations, collections of Rents/Deposits/ Updating of Documents/Notices/
  • Receipts/Keys Fobs/Gate Codes etc
  • Prioritizing Work Orders by Urgency
  • Mitigating Maintenance according to priority
  • Monitoring inventory *Office/Utility/Maintenance/Grounds
  • All Management of Vendors

Certification

Certified Income Tax Preparer, Internal Revenue Service, 2023-2024

Enrolled Agent CALIFORNIA REGISTERED TAX PREPARER CALIFORNIA TAX EDUCATION COUNCIL

Timeline

REGISTERED TAX PREPARER

Cynthia Dutra ~ CRTP CTEC Income Tax Preparer
12.2022 - 02.2024

Office Administrator for Construction Business

GO OVERBOARD CONSTRUCTION
08.2014 - 07.2023

Security Officer SHORELINE AMPHITHEATRE

Live Nation Worldwide Inc.
07.2011 - 11.2012

Janitorial Lead

EAT MY DUST
01.2011 - 12.2013

Office Manager

F. O. R. K.
08.2010 - 01.2012

Office Assistant

Staffmark
01.2010 - 08.2013

Shipping Clerk

Amazon.Inc
12.2006 - 10.2008

Apartment Manager

The Plaza Verde Apartments
01.2002 - 12.2004

Certified Income Tax Preparer, Internal Revenue Service, 2023-2024

Enrolled Agent CALIFORNIA REGISTERED TAX PREPARER CALIFORNIA TAX EDUCATION COUNCIL

PTIN - ENROLLED AGENT

CTEC CALIFORNIA TAX EDUCATION COUNSEL

Associate Degree - Business Administration

Santa Barbara Business College

Vocational - Landlord/Tenant Law

Agape~ School of Property Management
CYNTHIA DUTRA